What are the responsibilities and job description for the Universal assistant manager position at NetCost Market?
Company Description NetCost Market is a growing chain of supermarkets serving diverse communities across New York, New Jersey, and Pennsylvania. The company focuses on providing a broad selection of quality groceries and international products at competitive prices. Team members work in a fast-paced, customer-oriented environment that values reliability, service, and efficiency. NetCost Market offers opportunities for career development within store operations and management. The organization emphasizes teamwork, respect, and a supportive workplace for all employees.
Role Description The Universal Assistant Manager is a full-time, on-site role based at our Brooklyn, NY location. This role supports overall store operations, including supervising staff, monitoring daily workflows, and ensuring excellent customer service throughout the store. Responsibilities include assisting with scheduling, overseeing front-end and floor activities, maintaining cleanliness and safety standards, and supporting inventory control and merchandising. The Universal Assistant Manager helps resolve customer concerns, supports training of new team members, and ensures company policies and procedures are followed. This position works closely with the Store Manager to meet performance goals and contribute to a positive, efficient shopping experience.
Qualifications
- Demonstrated experience in retail or supermarket operations, including basic knowledge of cashier, customer service, and floor support functions.
- Ability to lead and motivate teams, delegate tasks, and provide clear direction in a fast-paced environment.
- Strong customer service orientation with effective communication, conflict resolution, and interpersonal skills.
- Basic understanding of inventory control, merchandising, and loss prevention practices.
- Organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines.
- Willingness to work flexible schedules, including evenings, weekends, and holidays as needed.
- High school diploma or equivalent required; prior supervisory experience in retail or grocery is preferred.
- Ability to stand for extended periods and perform moderate physical tasks such as lifting, bending, and moving products safely.
- Commitment to maintaining a respectful, inclusive, and non-discriminatory work environment.