Tax Notice Analyst I

About the Role
As a Tax Notice Analyst I at Netchex, you'll help keep our clients' payroll tax accounts accurate and in good standing with state agencies. You'll review and resolve notices from state tax and unemployment insurance (UI) agencies, update our systems when rates or filing frequencies change, and work directly with agencies to clear up discrepancies. This is an excellent entry point into payroll tax compliance, with hands-on training from senior analysts and a clear path to grow within our Tax team.

Candidates must currently reside in the United States and must be legally authorized to work in the U.S. on a full-time basis. This role does not offer visa sponsorship, and candidates requiring sponsorship now or in the future will not be considered.

What You Will Do

• Review, interpret, and resolve routine payroll tax notices, including UI rate changes, UI balances due and credits, and filing frequency adjustments

• Update internal systems with rate and frequency changes, and add invoice adjustments where applicable

• Contact state tax agencies to clarify and resolve basic discrepancies

• Escalate advanced or unfamiliar notices to senior team members and prioritize escalated items effectively

• Keep accurate, thorough documentation of every notice resolution

• Complete assigned notices within established service-level timelines while maintaining a high standard of accuracy

What You Will Need

• 1–2 years of experience in payroll, tax, accounting, or administrative support

• Familiarity with basic tax principles

• Excellent verbal and written communication skills

• Strong organizational and time management skills

• Basic Excel and data entry proficiency

• Strong attention to detail and a commitment to accuracy

What You'll Gain

• Hands-on exposure to state-level payroll tax compliance

• A working understanding of state and UI tax mechanics and how agency correspondence is handled

• Experience interpreting and responding to formal tax documents

• Growth in accuracy, time management, and documentation best practices

• A defined growth path, with potential next steps including Tax Notice Analyst II, Tax Payment Associate, Tax Onboarding Lead, and Tax Reconciliation Associate I

How We Show Up at Netchex. Our culture is built on behaviors we commit to every day, in every role:

• Win Together: We operate as one team with one mission. Collaboration over silos, always.

• Deliver Results: We own outcomes. No excuses - just accountability and impact.

• Raise the Bar: We pursue progress relentlessly. Better today; stronger tomorrow.

• Decide and Drive: We take action with clarity and confidence. Perfection isn't the goal - momentum is.

• Bring the Energy: We show up with positivity and intention. Because the right mindset fuels performance.

Netchex is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Our hiring decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please let us know. We believe that diversity drives innovation, and we welcome applicants from all backgrounds to join our team.

Netchex is a cloud-based, all-in-one Human Capital Management (HCM) and payroll software designed to manage the entire employee lifecycle. We offer a single-source solution for small-to-mid-sized businesses, combining payroll, HR services, time and attendance tracking, benefits administration, and recruiting/onboarding into one platform.