What are the responsibilities and job description for the Technical Trainer position at Net2Source (N2S)?
Learning & Development Consultant (Technical Trainer)
Locations: Columbus, Ohio (11 Technical Trainers)
Duration – 3-month contract (with the possibility to extend)
Job Description:
Assist with the creation and management of training programs in three key areas; Learning Resources, Content and Curriculum Development, and Learning Platform Operations.
- Partner with Director to establish performance objectives for staff and track that progress.
- Identify subject matter experts to develop content and design education exercises.
- Recommend appropriate delivery methods to optimize knowledge transfer.
- Develop strong relationships with business partners, managers, consultants, and trainers.
- Assess third-party training programs and audit trainers on their delivery skills.
- Monitor course and training resource utilization to ensure that department needs are being met.
- Remain up-to-date and savvy in learning industry trends, methodologies, and best practices and know how to put those into best practices.
- Manage communication and marketing plans for new courses and training updates.
- Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
- Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
- Lead by example and model behaviors that are consistent with values. Work to build consensus and convince others to reach an agreement.
- Impact a range of customer, operational, project, or service activities within own team and other related teams.
- Work within broad guidelines and policies.
- Explain difficult or sensitive information
Required Skills:
Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations
Salary : $42 - $48