Organizational Change Manager

Job Title: Organizational Change Management Lead

Duration: 6 Months

Location: 100% onsite at the Santa Clara, CA 95054

Overview

We're looking for a Contract OCM Lead who can hit the ground running, manage complexity without hand-holding, and deliver rigorous change management across concurrent initiatives in one of the fastest-paced digital transformation environments in the industry.

What You'll Do

• Own OCM strategy and execution across multiple concurrent high-priority programs simultaneously, from discovery through stabilization
• Lead comprehensive stakeholder analyses — identifying impacted groups, mapping infl uence and sentiment, defi ning engagement strategies, and tracking shifts over time
• Conduct and iterate on change impact assessments (CIAs) aligned to program milestones; translate complex technical changes into clear, business-relevant impact narratives for each audience
• Rapidly assess in-fl ight programs, identify OCM gaps, and independently build and execute a plan to close them — with minimal ramp time
• Drive stakeholder engagement across cross-functional teams including business leaders, program managers, and technical SMEs; align stakeholders on key messages, risks, and change readiness
• Design and deliver multi-channel communications (emails, FAQs, Slack posts, talking points, leadership briefi ngs) that distill highly technical content into plain, actionable language for non-technical audiences
• Identify training and enablement needs; defi ne appropriate formats and coordinate with SMEs to ensure impacted teams are prepared and confident
• Build and support change agent networks to reinforce change at the team level
• Track readiness, adoption, and feedback metrics across programs; proactively surface risks and adjust OCM tactics to drive outcomes
• Operate within an Agile/SAFe delivery model, aligning OCM activities to PI planning cycles and sprint-level execution without losing strategic perspective

Non-Negotiable:

• 7 years of organizational change management experience, with a demonstrated track record supporting large-scale, cross-functional technology transformation programs
• Proven ability to support multiple simultaneous programs — not just a single dedicated workstream — with strong personal organization and prioritization under pressure
• Deep expertise in OCM analysis activities: stakeholder identifi cation and analysis, change impact assessments, readiness tracking, and resistance management — with the ability to lead these rigorously and iterate quickly
• Exceptional ability to absorb highly technical information and translate it into clear, non-technical communications and guidance tailored to diverse audiences
• Strong command of OCM methodologies (Prosci/ADKAR, Kotter, or similar) applied pragmatically, not academically
• Experience joining programs mid-stream and independently driving high-quality OCM execution without a long onboarding runway
• Demonstrated ability to operate in agile, fast-moving, ambiguous environments where priorities shift and structure is earned, not given — and to not just survive that environment but genuinely thrive in it

Preferred:

• Experience in enterprise digital transformation, ERP, or SaaS/platform implementation programs
• Familiarity with SAFe or other scaled agile frameworks
• Prosci or CCMP certification