Nationally Certified Clinical Assistant

Job Title: Nationally Certified Clinical Assistant

Location: Juneau, AK 99801

Job Type: Full Time

Schedule: Days, Full Time

Salary Range: $60K to $83K/ Year with benefits

Job Description:

• Performs the duties of Clinical Assistant 1 but has additional experience or education to apply more extensive knowledge of medical practice and terminology and judgment.
• Prepares for patient visit by reviewing charts for needed forms, follow-up labs or procedures needed.
• Obtains and records age-appropriate vital signs per department protocol, i.e., temperature, height, weight, head circumference, blood pressure, respiration, pulse oximetry, visual acuity testing.
• Obtains medical history update and confirms medication history.
• Accurately collects and documents information in patient chart. Keeps patient records in order with all forms properly identified; copies and compiles other medical data as needed.
• Ensure patient medication and immunization records are current.
• Recognizes signs or symptoms requiring prompt intervention and acts appropriately.
• Transport patients within the facility, as needed.
• Demonstrate ability to smoothly manage patient care duties while maintaining clinic flow.
• Reports, and when appropriate, record any changes observed in the condition or behavior of patients, unusual incidents, or breeches in safety. Observes patients to ensure children, elderly, or impaired patients who require observation or assistance have someone in attendance.
• Sets up equipment and supplies for routine exams and minor procedures.
• Prepares patients for and assists with procedures, treatments, and minor office surgeries.
• Provides specimen collection, Point of Care Testing (POCT). Follows protocol for collecting, labeling, and transporting of specimens. With appropriate provider’s written orders: apply heat/cold packs, abdominal binders, anti-embolism stockings, obtain 12 lead EKGs per competency assessment, peak flow, applies oxygen as ordered.
• Assist patients with ambulation or transfer; perform minor treatments, e.g., simple dressing changes, nebulizer treatments, ear lavage, cast removal, use of an automated defibrillator (AED practices approved airway management techniques, DM foot screening.
• Provides basic patient education material and discharge instructions as directed by the provider.
• Sanitizes exam rooms between patients. Appropriately processes surgical equipment and ensures sterile package integrity. Maintains a safe and clean environment.
• Ensure exam room supplies are organized and stocked. Maintains lab equipment and organizes lab supplies. Inventory, re-order, and stock medical supplies.
• Disposes of solid/liquid waste and infectious materials according to infection control standards.
• Performs basic health coaching and patient education, according to evidence-based guidelines using patient education materials.
• Conducts daily/weekly/monthly QA checks on equipment and maintain logs.
• Demonstrates correct utilization of computer-based health information systems and electronic health record systems. Notify provider or supervisor of any repair/safety concerns that need attention.
• Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors, and patients: assisting them in a friendly and cooperative manner; receiving and relays messages to personnel and using proper telephone etiquette. Make confirmation calls to patients as needed.

Education, Certifications, and Licenses Required:

• High school diploma or GED – required.
• Current Basic Life Support (BLS) certification – required
• Clinical Competency completed within 3 months of hire and every 3 years -- required.

Experience Required:

One of the following conditions must be met:

• Completion of the Certified Clinical Medical Assistant program OR
• One year experience as a CA 1 with SEARHC, with successful completion of Competency Assessment OR
• One year experience as a CNA, EMT, or CHA

One of the following conditions must be met:

• Completion of CCMA Training Program at SEARHC
• One year of experience in healthcare
• 2 years of customer service experience
• Certified Nursing Assistant training
• EMT: 1 year actively practicing EMT
• Alaska Community Health Aide –level 1 completed

Knowledge of

• Clinic procedures for receiving and following through on a patient visit and any related clinic treatments, procedures.
• Age-appropriate patient vital signs and behaviors
• Basic patient triage
• Familiar with medical terminology

Skills in:

• Communication and use of customer service skills
• Computer application skills sufficient to utilize medical database in a competent manner
• Good interpersonal and communication skills; strong organizational skills

Ability to:

• Train and use various EMR systems and accurately record patient data
• Communicate and interact with all members of the multidisciplinary healthcare team
• Multi-task and care for more than one patient at a time
• Recognize and respond appropriately in emergency situations
• Operate medical equipment including blood pressure cuff, pulse oximeters, EKG machine, etc.