What are the responsibilities and job description for the Learning And Development Specialist position at Net2Source (N2S)?
Details:
Job Title: Learning Operations Specialist/ Training Associate
Location: Indianapolis, IN 46241
Duration: 6 Months Contract (extendable)
Pay Rate: $30- $ 38.33 per hour on W2.
Shift: Standard Business Hours
Position Summary
• The Global Manufacturing & Quality Learning & Development (GMQLD) organization is seeking administrative contractors to support learning operations across Central Function business areas.
• These contractors will serve as essential operational resources, ensuring seamless execution of day-to-day learning administration, Learning Plan management, and cross-functional coordination.
• The role supports Manufacturing and Quality business areas by enabling operational efficiency, data accuracy, and timely execution of learning activities.
• Embedded within the L&D team, supporting Learning Strategists and acting as a liaison with external partners.
Responsibilities
Learning Plan Management
• Create, update, and maintain Learning Plans within the Learning Management System (LMS) based on direction from Learning Strategists.
• Assign and manage curricula, courses, and learning activities for applicable populations.
• Monitor Learning Plan completion and compliance, escalating issues as appropriate.
• Conduct periodic audits and quality checks to ensure data integrity and accuracy of Learning Plans.
Day-to-Day (D2D) Tasks
• Process routine LMS transactions including enrollments, completions, waivers, and extensions.
• Respond to learner and manager inquiries related to training records and assignments.
• Generate and distribute standard and ad hoc reports from the LMS as requested by Learning Strategists.
• Maintain organized documentation and records of all administrative actions taken.
• Support the scheduling and logistics coordination for instructor-led training sessions as needed.
Administrative Tasks
• Manage and organize shared team files, folders, and resources within collaboration platforms.
• Assist in the creation, formatting, and distribution of communication materials related to learning programs.
• Support data entry, data cleanup, and system maintenance tasks within L&D tools and platforms.
• Support centralized administrative tasks applicable across all central function business areas.
Conduent Liaison
• Serve as the primary point of contact between Conduent and internal Learning Strategists.
• Coordinate service requests, issue escalations, and follow-up actions to ensure timely resolution.
• Track open tickets, SLAs, and deliverables, providing regular status updates to the L&D team.
Qualifications
Education:
• Bachelor's degree or equivalent work experience in a relevant field
Experience:
• Minimum 2 years of experience in learning administration supporting multiple business areas/functions
• Experience working in SuccessFactors required
• Experience with Learning Management Systems (e.g., SAP SuccessFactors, Cornerstone, or similar)
Skills:
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)
• Strong written and verbal communication skills
• Ability to liaison effectively between internal stakeholders and external partners
• Highly organized with strong attention to detail
• Ability to manage multiple priorities and deadlines simultaneously
• Familiarity with pharmaceutical, manufacturing, or regulated industry learning and compliance requirements (preferred)
Salary : $30 - $38