What are the responsibilities and job description for the Associate Manager Medical Information position at Net2Source (N2S)?
Title: Associate Manager Medical Information
Duration: 11 Months
Location: Santa Monica, CA
Pay Range- $50- $55 per hour
Position Summary
The Medical Information Specialist responds to unsolicited medical requests regarding Client products from healthcare professionals (HCPs), members of the public, and internal Client colleagues. Responses are provided in a timely manner using approved standard documents, up-to-date literature support, and other validated resources. This role uses scientific and medical information expertise to support strategic initiatives and empower stakeholders with globally aligned resources that enable informed decisions and improved patient outcomes.
Key Responsibilities
• Respond to unsolicited requests for medical and scientific information regarding Client products and document responses in the request handling system (MiQ)
• Research and collaborate with cross-functional colleagues to provide responses to complex medical information requests
• Create, update, review, and quality-check medical information response documents in accordance with local laws and regulations
• Collaborate with affiliate medical information teams and internal partners including medical affairs, development, regulatory, global patient safety, operations, and commercial teams to manage global response topics and content
• Prepare data-on-file documents to support response documents and complex inquiries
• Maintain medical information document repositories with routine review for regulatory updates, scientific conference data, literature surveillance, and newly published materials
• Understand and anticipate the needs and preferences of internal and external stakeholders
• Review and analyze medical information databases for trends, customer insights, and data gaps to guide content development
• Prepare customer interaction reports and share insights with internal stakeholders
• Oversee and/or evaluate external consultant writers as needed
• Provide process and product training to colleagues and vendors as required
• Support departmental strategic initiatives including product launches, labeling updates, and patient engagement activities
• Identify, report, and record adverse events and product complaints in accordance with SOPs
• Participate in medical information activities and projects aligned with global and regional strategic plans
• Work under the supervision of a manager or senior colleague
Knowledge and Skills
• Excellent written, verbal, and interpersonal communication skills with the ability to work effectively in multidisciplinary, global teams
• Ability to clearly communicate scientific data to diverse audiences, including members of the public
• Knowledge and understanding of Client's marketed and investigational products
• Understanding of regulatory and legal requirements for providing medical information in the pharmaceutical environment, including regional and country-specific regulations
• Strong ability to analyze and evaluate clinical, biomedical, and scientific data
• Proven ability to build and maintain strong cross-functional relationships
• Strong attention to detail, project management, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Awareness of digital solutions for engaging healthcare providers and patients
• Prior experience with problem-solving and project management preferred
Education and Experience
• Pharmacy, Nursing, or Medical/Life Sciences degree or advanced degree (PharmD preferred)
• Experience in medical information or a healthcare environment preferred
• Experience in the pharmaceutical industry or with a medical information vendor preferred
• Experience in Cell Therapy, Hematology, or Oncology preferred
Salary : $50 - $55