Marketing and Sales Specialist

NET Xperts is seeking a motivated and results-driven Marketing & Sales Specialist to support the company's growth through marketing initiatives, lead generation activities, customer engagement, and sales support. This role bridges marketing and sales by helping attract prospective clients, nurture existing relationships, and support revenue-generating efforts.

The ideal candidate is creative, organized, customer-focused, and comfortable working with both marketing campaigns and sales initiatives. This position plays a key role in generating brand awareness, supporting business development efforts, and enhancing customer retention.

NET Xperts LLC

NET Xperts is a Pittsburgh-area managed services provider (MSP) and cloud solutions company with 24 years in business. We provide managed IT, cloud, and cybersecurity services to small and mid-sized businesses in a collaborative, hands-on environment. In 2025, NET Xperts was honored with the Better Business Bureau's Torch Award for Ethics, recognizing our commitment to ethical business practices.

Why Join Our Team?

Join an organization where you'll have the opportunity to blend creativity, technology, analytics, and business strategy. This role offers significant ownership of marketing operations and CRM processes. You'll work alongside a collaborative team in an environment that encourages innovation, continuous improvement, and professional development

Responsibilities include, but are not limited to:

Marketing Operations & Brand Management

• Promote and maintain the company's brand identity across all marketing channels.
• Manage and update company website content, media, and SEO-related initiatives.
• Create, execute, and evaluate email marketing campaigns, newsletters, and customer communications.
• Create and manage content for social media platforms and content calendars.
• Create marketing collateral, presentations, brochures, case studies, and sales support materials.
• Coordinate customer success stories, testimonials, and promotional campaigns.
• Monitor marketing campaign performance, effectiveness, and ROI.

Events & Community Engagement

• Plan, coordinate, and execute webinars, seminars, trade shows, networking events, and customer engagement activities.
• Manage event registration, communications, and follow-up activities.
• Represent the company at industry events and community functions.
• Assist with customer appreciation and client engagement activities.

Sales Support & Lead Generation

• Support sales initiatives through prospecting and lead generation activities.
• Assist with maintaining prospect and customer information in the CRM system.
• Coordinate lead assignment and follow-up activities.
• Support proposal development and sales presentations.
• Conduct research on prospective clients and target markets.
• Help identify upsell, cross-sell, and customer retention opportunities.

CRM & Reporting

• Maintain accurate customer and prospect data within the CRM platform.
• Track lead activity and sales pipeline progress.
• Generate reports related to marketing activities, lead generation, and sales support efforts.
• Assist with campaign tracking and basic performance analysis.
• Ensure timely and accurate documentation of customer interactions.

Customer Retention

• Support customer communication and retention initiatives.
• Assist with surveys, customer outreach campaigns, and retention programs.
• Coordinate renewal and customer engagement activities when appropriate.
• Work collaboratively with sales, service, and leadership teams to enhance customer satisfaction.

Education And Experience

• Bachelor’s Degree in Marketing, Business Administration, Communications, or equivalent professional experience.
• 2 years of experience in marketing, sales support, business development, or a related role. (Post-graduation)
• Knowledge of marketing analytics, campaign attribution, and ROI measurement.
• Experience with social media management and email marketing tools.
• Experience with website management platforms (WordPress required).
• Proficiency with Microsoft 365 applications including Excel, Word, PowerPoint, Teams, and SharePoint.
• Familiarity with Adobe Creative Cloud, Canva, or other design tools.
• Experience with CRM platforms such as HubSpot, Salesforce, Zoho, or Microsoft Dynamics.
• Experience producing reports, dashboards, and data-driven insights.
• Strong written and verbal communication skills. Excellent organizational, project management, and multitasking abilities.

Preferred Qualifications

• Experience in B2B marketing or business development.
• Experience in a professional services, technology, or MSP environment.
• Experience with marketing automation tools and workflow automation.
• Experience coordinating events or trade shows.
• Knowledge of digital marketing and lead generation strategies.
• Photography, video editing, and content creation experience preferred.

Physical Demands

The physical demands listed are representative of those required to successfully perform the essential functions of this position. The employee must be able to regularly talk and hear; frequently stand, walk, use hands to handle or feel objects; and reach with hands and arms. This role also requires the ability to occasionally lift marketing and event materials or supplies weighing up to 20 pounds.

Travel

Travel is primarily local and during the business day, with occasional evenings.

Miscellaneous

• Work week, Monday–Friday, 8:00 am to 5:00 pm (Overtime/weekends as needed).
• Must pass all required background checks and maintain a current, valid driver’s license with proof of insurance as a condition of employment.
• Although this is considered a hybrid position, there is a weekly in-office requirement. This program allows you to work from home up to 2 days per week, after a successful probationary period.

Benefits

• Pay - $58,000.00 per year, based on skill and experience.
• Medical, Dental, Vision, and Life Insurance, with a large percentage employer-paid.
• Company-paid life and AD&D insurance up to $25,000; voluntary supplemental life insurance.
• Short-term and long-term disability insurance.
• Paid Time Off (Vacation/Personal/Sick, holidays, bereavement, parental and charity leave, etc.)
• Retirement plan, including an IRA Match.
• Training and certification benefit.
• FREE parking, casual professional attire, team lunches and healthy snacks, etc.

Classification

This is a Salary-Exempt position.

Pay: From $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Experience:

• marketing or sales (outside of school): 2 years (Required)

License/Certification:

• Driver's (Required)

Ability to Commute:

• Pittsburgh, PA 15221 (Required)

Work Location: Hybrid remote in Pittsburgh, PA 15221

Salary : $58,000