What are the responsibilities and job description for the Health Care Office Assistant position at Nest Foundation Inc?
Benefits:
- Employee discounts
- Opportunity for advancement
About the Role:
Nest Foundation Inc is looking for a motivated and compassionate Healthcare Office Assistant to join our team in Westminster, MD! This is a fantastic opportunity to make a meaningful impact by supporting the daily operations of a health-focused organization. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you!
Responsibilities:
- Greet and assist patients, clients, and visitors in a professional and welcoming manner
- Schedule and confirm appointments, managing calendars for clinical or administrative staff
- Answer and direct incoming phone calls, emails, and other correspondence
- Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA compliance)
- Process intake forms, insurance information, and other required documentation
- Coordinate with healthcare providers and staff to ensure smooth daily office operations
- Handle billing inquiries, co-pays, and basic medical billing tasks as needed
Requirements:
- High school diploma or GED required; associate's degree or medical office certification preferred
- Prior experience in a healthcare (CNA/CMT), medical or clinical office setting is a plus
- Familiarity with Electronic Health Records (EHR) or practice management software
- Strong knowledge of HIPAA regulations and patient privacy standards
- Excellent communication, organizational, and multitasking skills
- Compassionate, professional demeanor with a patient-centered approach
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
About Us:
Nest Foundation Inc is a dedicated Adult Day Care organization based in Westminster, MD, committed to providing essential support and services to the communities we serve. Our team is driven by a shared mission to improve lives and foster well-being for every individual we work with. We pride ourselves on a collaborative, supportive work culture where every team member is valued and empowered to grow.
Salary : $17 - $18