What are the responsibilities and job description for the Office Administrative Assistant position at Ness Restoration & Remediation Inc.?
Are you the person who keeps everything organized when everyone else is busy?
Ness Restoration & Remediation is looking for a professional, highly organized Administrative Assistant to help keep our office, billing, paperwork, and customer communication running smoothly.
This is an important position in our company. We need someone who notices details, follows through, communicates professionally, and takes pride in keeping things organized and accurate.
If you are dependable, good with numbers, comfortable talking with customers, and know your way around QuickBooks, we would like to meet you.
What You'll Do
- Answer phones professionally and help customers
- Enter and maintain information in QuickBooks
- Prepare and send customer invoices
- Track invoices, payments, and accounts receivable
- Enter bills and organize vendor paperwork
- Maintain accurate customer and job files
- Help collect required documents for jobs and insurance claims
- Handle emails, paperwork, scanning, filing, and data entry
- Communicate with customers, vendors, subcontractors, and insurance representatives
- Help schedule appointments and coordinate office activities
- Follow up on missing paperwork, invoices, and information
- Keep the office organized and help the team stay on track
- Assist management with administrative projects as needed
What We're Looking For
We are looking for someone who is:
- Extremely organized
- Professional and dependable
- Detail-oriented and accurate
- Comfortable working independently
- Good at following through without being reminded
- Confident and professional on the phone
- Friendly but able to handle difficult conversations
- Comfortable working with numbers and financial information
- Able to manage several priorities at once
- Good at noticing when something is missing or needs attention
- Comfortable learning new software and systems
Required Skills
- Previous administrative or office experience
- QuickBooks experience
- Invoicing and accounts receivable experience
- Strong computer skills
- Microsoft Office, email, and basic spreadsheet skills
- Strong written and verbal communication
- Accurate data entry
- Professional telephone skills
Experience in construction, restoration, insurance, property management, accounting, or another service business is a plus.
About Ness Restoration
Ness Restoration & Remediation has served the Treasure Valley since 1996.
We help homeowners and businesses recover from water damage, mold, fire, smoke, storm damage, and other property emergencies.
Our work can be fast-paced because our customers often call us on one of the worst days they've had. That means professionalism, organization, compassion, and good communication matter.
We believe in doing what we say we will do, treating customers well, and working together as a team.
This Position May Be a Great Fit If...
You like a clean desk, an accurate spreadsheet, a balanced account, and a completed to-do list.
You don't like loose ends.
You are the person who remembers what still needs to be done—and makes sure it gets done.
You can be friendly with a customer while still asking for the information or payment the company needs.
And when the office gets busy, you don't panic. You organize.
To Apply
Please submit your resume along with a short answer to these three questions:
- What experience do you have using QuickBooks and preparing invoices?
- Tell us about a job where you were responsible for keeping an office, department, or workload organized.
- Why are you interested in this position with Ness Restoration?
Ness Restoration & Remediation Inc.
16517 Madison Road
Nampa, Idaho
208-466-7594
nessrestorationinc.com
When you have a mess, call Ness!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $25