What are the responsibilities and job description for the Team Manager / FedEx BC (Business Contact) - Multi-Terminal Linehaul position at Ness Logistics Corp?
Team Manager / FedEx BC (Business Contact) — Multi-Terminal Linehaul Operations
Ness Logistics Corp. | Location Open (proximity to Little Rock, AR / Memphis, TN / Olive Branch, MS / Houston, TX preferred) | Full-Time, Salaried
Compensation: $90,000–$100,000/year, DOE
About Us
Ness Logistics Corp. is an established FedEx linehaul contractor operating out of multiple terminals — with primary locations in Little Rock, AR, Memphis, TN, Olive Branch, MS, and Houston, TX — running team trucks on a mix of dedicated and wild routes. We're planning substantial growth across this area, and we're looking for an experienced FedEx BC (Business Contact) to help us manage our people and equipment across several locations as we scale.
The Role
We need a hands-on leader who can oversee 4 terminals, manage our team drivers, and keep our trucks on the road and moving. Your job is to make sure every truck is staffed with a full team, every truck is running, and every load gets covered — and to be the point of contact when FedEx personnel need something from our side. You'll be the connective tissue between our leadership team and the people on the ground — someone who can walk onto any of our sites, quickly assess what's working and what isn't, and fix it.
What You'll Do
- Oversee team drivers and equipment across multiple terminals, making sure trucks are staffed with complete driver teams, running, and covering their loads across dedicated and wild routes
- Manage, coach, and hold accountable CDL team drivers
- Coordinate directly with FedEx personnel as the primary point of contact for anything on the contractor side — driver availability, truck issues, coverage gaps
- Monitor DOT compliance, HOS, and safety metrics using Motive (ELD/VEDR); drive corrective action where needed
- Champion safety as a top priority — reinforcing safe driving habits, following up on any safety events, and holding the team accountable to DOT and company safety standards
- Handle driver staffing, scheduling, and coverage across terminals, including pairing/re-pairing teams and covering callouts
- Coordinate truck maintenance and repairs to minimize downtime and keep equipment road-ready, including moving trucks to/from shops as needed
- Analyze performance data (on-time percentage, driver utilization, safety events, truck downtime) and report to ownership/leadership
- Travel regularly between terminals to support teams in person
- Help build out processes and structure as we grow into new terminals and lanes
What You Bring
- Prior experience as a FedEx BC (Business Contact) with a FedEx linehaul TSP/contractor — required
- Experience managing team truck operations strongly preferred
- Proven experience managing drivers and equipment across multiple sites simultaneously
- Strong working knowledge of FedEx linehaul operations, scorecards, and compliance standards
- Familiarity with ELD/VEDR platforms (Motive preferred) and DOT/FMCSA compliance
- CDL strongly preferred — you may need to personally move trucks for maintenance, repairs, or coverage, and conduct road tests with drivers
- Excellent people-management skills — you can lead, coach, and hold people accountable without losing their respect
- Comfort with data: reading reports, spotting trends, and acting on them
- Reliable transportation for regular travel between terminals
- Strong communication skills and the ability to stay calm under pressure
- Comfortable being reachable outside standard business hours — trucks run around the clock, and occasional late-night or early-morning calls from drivers or FedEx come with the territory
What We Offer
- Competitive salary: $90,000–$100,000/year, DOE
- A leadership role with real influence over how our operations run, right as we head into a major growth phase
- Room to grow as the company expands into new terminals and lanes
Ness Logistics Corp. is an equal opportunity employer.
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Are you currently active and qualified with FedEx as a linehaul driver?
- How many years of experience do you have working with FedEx?
License/Certification:
- Class A CDL (Preferred)
Work Location: Hybrid remote in Olive Branch, MS 38654
Salary : $90,000 - $100,000