Warehouse Management System Manager

WMS Manager – Distribution Center

Location: Tifton, GA

Work Environment: On-Site

Department: Information Technology / Distribution Operations

Reports To: VP, Information Technology

Position Summary

Nesco is seeking an experienced WMS Manager to serve as the on-site subject matter expert for the Warehouse Management System at our client's Tifton, GA distribution center. This position will work closely with Distribution Operations, IT, WMS vendors, and warehouse automation partners to ensure warehouse technology supports efficient receiving, inventory management, replenishment, picking, packing, shipping, and fulfillment operations.

The ideal candidate combines hands-on WMS expertise with a strong understanding of distribution center operations. This individual will troubleshoot system and process issues, support warehouse automation, improve operational efficiency, and help optimize a recently implemented WMS environment.

Key Responsibilities

• Serve as the primary on-site owner and subject matter expert for the Distribution Center's WMS.
• Provide daily WMS support for receiving, inventory, replenishment, allocation, waving, picking, packing, shipping, and fulfillment.
• Troubleshoot issues involving the WMS, ERP integrations, automation, data, hardware, and warehouse processes.
• Partner with Distribution Operations, IT, and technology vendors to resolve system and operational issues.
• Monitor WMS performance and identify issues affecting productivity, inventory accuracy, and order flow.
• Support warehouse automation technologies, including Exotec goods-to-person automation and Tompkins T-Sort.
• Monitor interfaces and data flow between the WMS, ERP, automation platforms, and other warehouse technologies.
• Support RF scanners, printers, mobile devices, and other technology used throughout the Distribution Center.
• Analyze warehouse data, KPIs, inventory movement, and order flow to identify bottlenecks and improvement opportunities.
• Recommend and implement WMS configuration changes and process improvements to improve throughput, inventory accuracy, and efficiency.
• Support WMS enhancements, upgrades, testing, deployments, and post-go-live stabilization.
• Develop test scenarios and coordinate testing for system changes and integrations.
• Create and maintain WMS documentation, troubleshooting guides, and standard operating procedures.
• Train warehouse supervisors, managers, super-users, and associates on WMS functionality and process changes.
• Serve as the primary liaison between Distribution Center Operations and Corporate IT for WMS-related issues and initiatives.
• Coordinate with WMS, automation, hardware, and technology vendors through issue resolution.

Qualifications

• 7 years of experience supporting Warehouse Management Systems in a high-volume distribution or fulfillment environment.
• Strong hands-on understanding of distribution center operations and fulfillment processes.
• Experience supporting enterprise WMS platforms such as Manhattan, Blue Yonder/JDA, Körber/HighJump, Infor, SAP EWM, Intra1, or similar systems.
• Experience troubleshooting WMS and warehouse process issues in a live production environment.
• Experience with WMS configuration, testing, upgrades, deployments, implementations, and post-go-live support.
• Strong knowledge of receiving, inventory control, replenishment, allocation, waving, picking, packing, shipping, and fulfillment.
• Experience supporting ERP-to-WMS integrations and system interfaces.
• Experience working with RF scanners, printers, mobile devices, and warehouse technology.
• Experience with warehouse automation is strongly preferred.
• Working knowledge of SQL and warehouse reporting tools is a plus.
• Experience developing operational reports, dashboards, and KPIs.
• Strong problem-solving, communication, vendor management, and project coordination skills.

Preferred Background

• Experience in consumer products, apparel, retail, e-commerce, wholesale, or direct-to-consumer distribution.
• Experience supporting automated picking, goods-to-person, sortation, or other warehouse automation technologies.
• Experience with Exotec, Tompkins Robotics/T-Sort, or Hy-Tek Intra1 is a plus.
• Experience supporting a WMS implementation, major upgrade, or post-go-live stabilization.

This is an excellent opportunity for a hands-on WMS professional to take ownership of a critical warehouse technology environment and play a key role in improving system performance, operational efficiency, and fulfillment capabilities at a high-volume Distribution Center.