What are the responsibilities and job description for the Controls / Automation Software Implementation Specialist position at Nesco Resource?
Nesco Data Center & Infrastructure is seeking a Software Implementation Specialist in the Greater San Diego CA area.
The Software Implementation Specialist is responsible for deploying, configuring, and supporting software solutions used in industrial cabinet and control environments. This role partners closely with customers and internal teams to ensure software systems are installed correctly, perform as intended, and continue to operate reliably after deployment. The ideal candidate combines strong technical aptitude with customer-facing communication skills and a structured, project-driven mindset.
This is a full-time and hybrid opportunity.
Key Responsibilities
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. com171
The Software Implementation Specialist is responsible for deploying, configuring, and supporting software solutions used in industrial cabinet and control environments. This role partners closely with customers and internal teams to ensure software systems are installed correctly, perform as intended, and continue to operate reliably after deployment. The ideal candidate combines strong technical aptitude with customer-facing communication skills and a structured, project-driven mindset.
This is a full-time and hybrid opportunity.
Key Responsibilities
- Install, configure, and deploy software applications in customer-controlled cabinet and automation environments.
- Perform system validation, testing, and quality checks to ensure stable and reliable deployments.
- Follow established implementation processes while identifying opportunities to improve efficiency and quality.
- Work directly with customers and internal stakeholders to communicate project progress, timelines, and technical considerations.
- Collect, analyze, and manage data required for new installations and upgrades to existing systems.
- Develop and execute implementation plans that align with customer requirements and internal standards.
- Provide post-deployment support, troubleshooting, and guidance for new and existing customer systems.
- Identify issues, risks, or system defects and escalate them appropriately to leadership or development teams.
- Document system configurations, processes, and lessons learned to support future deployments.
- Apply analytical thinking, mathematics, and logic to diagnose issues and recommend effective solutions.
- Propose improvements and innovative approaches to better meet technical and customer needs.
- Collaborate effectively across teams to support successful project delivery.
- Perform additional duties as needed to support business and customer objectives.
- Bachelor's degree from a four-year college or university or equivalent hands-on experience in software implementation, controls, or automation environments.
- Experience working in technical, customer-facing roles.
- Familiarity with common business and technical software tools, including spreadsheets, documentation, presentation, and email platforms.
- Hands-on experience in controls, automation, or PLC-based environments.
- Experience working with software tool suites used for configuration, deployment, or diagnostics.
- Foundational understanding of computer science and software system concepts.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly to customers.
- Customer-focused mindset with the ability to build trust and manage expectations.
- Strong organizational and time-management skills, with the ability to manage multiple priorities.
- Analytical and creative problem-solving abilities.
- Ability to work independently as well as collaboratively in a team environment.
- Willingness to travel as needed to support customer deployments.
- Software implementations are delivered accurately, on time, and with minimal post-deployment issues.
- Customers feel supported, informed, and confident in their deployed systems.
- Issues are identified early, documented clearly, and resolved efficiently.
- Processes and documentation continue to improve as a result of hands-on experience.
- The specialist contributes positively to team collaboration, customer satisfaction, and overall project success.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. com171
Salary : $125,000 - $130,000