What are the responsibilities and job description for the ERP Configuration Specialist II position at Neptune?
Neptune Technology Group Inc. is a technology company serving more than 4,000 water utilities across North America. We make data actionable using effective software and measurement systems that are interconnected by a smart network, with expertise and experience specifically focused on the business of water. The company’s story is rooted in loyalty to our customers and in sound stewardship. Neptune, as your most valued partner in water metering tools, technology, and connectivity, will connect you to what’s next in water. For additional information, visit www.neptunetg.com.
ERP Configuration Specialist II
Position Summary
As the ERP Configuration Specialist II, you will leverage your expertise in cross-functional business processes to configure, test, and enhance our enterprise resource planning (ERP) system in support of strategic objectives. You will collaborate with stakeholders across manufacturing, supply chain, finance, and customer service to translate operational needs into scalable ERP solutions that drive efficiency and accuracy, ensuring seamless functionality through rigorous testing, troubleshooting, and continuous improvement. You will support the planning, designing, and deploying of ERP enhancements, while also contributing to training, documentation, and user adoption initiatives.
Key Responsibilities:
• Configure, maintain, and optimize ERP modules to align with business processes and operational requirements.
• Collaborate with business stakeholders to gather requirements, document workflows, and recommend system solutions.
• Perform system testing, data validation, and troubleshooting to ensure ERP functionality and performance.
• Provide user support, training, and documentation to ensure adoption of ERP processes and best practices.
• Partner with IT teams on integrations between ERP and other business systems.
• Assist with ERP upgrades, patches, and new module implementations.
• Monitor system performance, security, and compliance with internal policies and industry standards.
• Identify opportunities to streamline processes, automate workflows, and enhance reporting capabilities.
Education
Bachelor's degree in business, computer science, information systems, or a related field of study, or equivalent experience
Experience
2 years of relevant experience with ERP system configuration, support, or business analysis (manufacturing industry experience preferred)
Interpersonal Skills
- Excellent communication and collaboration skills to work effectively with both technical and non-technical stakeholders
- Detail-oriented, organized, and able to manage multiple priorities in a hybrid work environment
- Pragmatic problem solving and decision-making skills with excellent written and verbal communications
- Relentless passion and commitment to operational excellence – delivering in scope, on time, on the budget to the delight of our internal customer
- Technical Skills
- Strong understanding of ERP functionality across modules such as Finance, Manufacturing, Supply Chain, and Customer Service
- Hands-on experience with ERP configuration, testing, and issue resolution
- Ability to analyze complex business processes and recommend ERP-driven improvements
- Technical & functional documentation of software components
Preferred Qualifications:
- Experience with Microsoft Dynamics CRM integrations
- Experience with web technologies, databases, and third-party integration tools
Location: Tallassee, AL or Duluth, GA
Equal Opportunity Employer EEO/AA M/F/Vet Disability
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