What are the responsibilities and job description for the Medical Secretary position at Nephrology Associates PC?
Description
- Performs administrative duties and assists providers as part of the clinical care team.
- Schedules appointments, tests and treatments as ordered.
- Maintain providers’ schedules including, but not limited to, scheduling, rescheduling, and cancelling appointments.
- Creates and maintains patient charts.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
- Scans, merges, and indexes documents in the EHR.
- Requests and tracks insurance referrals prior to patient appointments and ensure they are documented in the EHR.
- Maintains appropriate workflow while checking patients in and out.
- Collects patient payments.
- Verifies and validates patients’ insurance coverage
- Checks voicemail and returns patient calls the same day.
- Maintains balances and co-pay cash box.
- Maintains postage.
- Makes Truxton remote deposit.
- Picks up weekly money order.
- Mails patient no-show letters.
- Prepare outgoing mail.
- Forwards and un-forwards phones to service daily.
- Mails office notes to referring providers as requested by the physician.
- May be responsible for ordering and maintaining office supplies.
- Demonstrates proficiency in Microsoft Office and NephroChoice
- Performs other clerical tasks as needed, such as answering phones, faxing, and patient check in and out.
- Must have reliable transportation.
- Must maintain a current and valid driver’s license and auto insurance.