What are the responsibilities and job description for the Field Reimbursement Manager position at Neovance?
Houston, TX
Our Patient Access team is a scaled leader in the HUB services and patient access market, serving the biopharmaceutical industry with comprehensive patient support, product access, affordability, and adherence solutions for more than 30 years. Further advanced by its recently expanded non-commercial specialty pharmacy, to support enhanced distribution of cold-chain and ambient free goods products, we are committed to driving patient outcomes and improving healthcare accessibility through its extensive experience while currently supporting more than 2.5 million patients and over 100 unique brands across more than 25 disease indications.
Neovance delivers streamlined, outcomes-driven patient support solutions that help clients achieve their goals of getting patients on and staying on therapy. More agile and responsive than traditional providers, Neovance leverages 30 years of experience and a proprietary CRM platform that enables real-time adaptability and better analytics. This allows us to drive patient access and optimize program performance. Our core services include HUB, Patient Assistance Programs (PAP), nursing, field reimbursement, and non-commercial pharmacy. With a flexible model and commitment to client success, we help patients access the therapies they need—when they need them.
As a Field Reimbursement Manager (FRM) at Neovance, you will serve as a strategic and solutions-focused partner to healthcare providers, supporting access to critical therapies through expertise in reimbursement, policy, and patient services. You will represent our clients’ brands with integrity, helping to educate and equip provider offices with actionable insights, tools, and guidance on navigating coverage and access challenges.
This role blends strategic thinking with frontline collaboration, requiring a strong command of market access landscapes, excellent communication skills, and a commitment to delivering exceptional value to both clients and the providers they serve. You’ll engage directly without clients as well with key stakeholders across the healthcare landscape, leveraging data and insights to ensure optimal access for patients.
Up to 80% travel is required; candidates must live within proximity to a major airport.
Responsibilities
Provider Engagement & Access Solutions
Education and Experience
Please note that Neovance conducts all official hiring processes exclusively through verified channels. We do not extend employment offers or confirm hiring decisions based solely on email communication. We encourage you to be vigilant against fraudulent hiring messages—especially those offering unusually high pay, requesting personal information early in the process, or claiming to extend an offer without an interview. Please visit us at www.neovance.com.
Our Patient Access team is a scaled leader in the HUB services and patient access market, serving the biopharmaceutical industry with comprehensive patient support, product access, affordability, and adherence solutions for more than 30 years. Further advanced by its recently expanded non-commercial specialty pharmacy, to support enhanced distribution of cold-chain and ambient free goods products, we are committed to driving patient outcomes and improving healthcare accessibility through its extensive experience while currently supporting more than 2.5 million patients and over 100 unique brands across more than 25 disease indications.
Neovance delivers streamlined, outcomes-driven patient support solutions that help clients achieve their goals of getting patients on and staying on therapy. More agile and responsive than traditional providers, Neovance leverages 30 years of experience and a proprietary CRM platform that enables real-time adaptability and better analytics. This allows us to drive patient access and optimize program performance. Our core services include HUB, Patient Assistance Programs (PAP), nursing, field reimbursement, and non-commercial pharmacy. With a flexible model and commitment to client success, we help patients access the therapies they need—when they need them.
As a Field Reimbursement Manager (FRM) at Neovance, you will serve as a strategic and solutions-focused partner to healthcare providers, supporting access to critical therapies through expertise in reimbursement, policy, and patient services. You will represent our clients’ brands with integrity, helping to educate and equip provider offices with actionable insights, tools, and guidance on navigating coverage and access challenges.
This role blends strategic thinking with frontline collaboration, requiring a strong command of market access landscapes, excellent communication skills, and a commitment to delivering exceptional value to both clients and the providers they serve. You’ll engage directly without clients as well with key stakeholders across the healthcare landscape, leveraging data and insights to ensure optimal access for patients.
Up to 80% travel is required; candidates must live within proximity to a major airport.
Responsibilities
Provider Engagement & Access Solutions
- Serve as a trusted reimbursement expert, delivering tailored education and consultation to provider offices on patient access, HUB research, payer trends, and reimbursement pathways.
- Conduct on-site visits and virtual engagements, facilitating customized training sessions aligned with brand strategy and therapeutic area nuances.
- Proactively identify access barriers and provide actionable, compliant solutions that optimize patient initiation and continuation on therapy.
- Partner with external and internal stakeholders to align on site visit objectives, account strategies, and long-term success plans.
- Contribute to program innovation through regular insights on payer policies, access challenges, and field learnings.
- Participate in client and cross-functional team meetings to ensure execution of field initiatives are aligned with broader program goals.
- Act as a liaison between program HUBs and providers, helping to bridge communication gaps, set expectations, interpret findings, and secure next steps.
- Leverage data from hubs, field reporting, and payer research to craft regional call activi-ty/routing and to deliver impactful messaging across stakeholders.
- Stay ahead of evolving policy and reimbursement landscapes on both national and regional levels.
- Act as a subject matter expert within your therapeutic area, bringing consultative value to every interaction.
- Participate in regular team calls, training sessions, and knowledge sharing forums.
- Mentor new hires and contribute to the continuous learning and development of the Field Re-imbursement Team.
Education and Experience
- Bachelor’s degree required (advanced degree preferred); equivalent work experience may be considered.
- Minimum 3 years’ experience in reimbursement, market access, HUB Services, pharmaceutical sales/marketing, or healthcare consulting.
- Demonstrate experience in payer policy, patient access, and the specialty pharmacy land-scape.
- Proven track record in field-based roles engaging directly with providers and clients preferred.
- Must possess a valid driver’s license and clean driving record.
- Comfortable working evenings or weekends as needed based on travel demands.
- Must have a home office and the ability to work independently from home or the road.
Please note that Neovance conducts all official hiring processes exclusively through verified channels. We do not extend employment offers or confirm hiring decisions based solely on email communication. We encourage you to be vigilant against fraudulent hiring messages—especially those offering unusually high pay, requesting personal information early in the process, or claiming to extend an offer without an interview. Please visit us at www.neovance.com.