Principal Product Manager

This is a remote role from anywhere in the US and Canada.

NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and thrive in an entrepreneurial environment where innovation is encouraged and rewarded.

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.

We are seeking an experienced and dynamic Principal Product Manager to lead our flagship Applicant Tracking System (ATS), Insight, used by more than 2,500 government and education customers. This is a Principal-level Product Management role in our HCM portfolio, designed to drive multi-year strategy, orchestrate cross-product hiring workflows, and mentor the next generation of product talent within our team.

This role partners closely with Product Managers for our Candidate Relationship Management (CRM) solution, our jobseeker-facing properties (e.g., GovernmentJobs.com), and the Senior PM leading AI initiatives. Together, you will ensure that NEOGOV delivers modern, equitable, and outcome-driven hiring solutions for the public sector.

• Develop and communicate a clear, data-informed, multi-year strategy for ATS that advances public-sector hiring outcomes (time-to-hire, candidate quality, equity, and transparency).

• Translate strategy into an outcome-oriented roadmap with success metrics and milestones; continuously refine based on discovery signals, adoption, and impact.

• Champion a skills-forward approach to hiring, tapping structured data, relevance, and responsible AI to improve job matching, screening, and ranking.

• Lead shared journeys across ATS, CRM, Jobseeker sites, ensuring consistent navigation, reusable components, and seamless data flow.

• Partner with peer PMs to manage dependencies, platform capabilities, and release plans to deliver cohesive hiring experiences.

• Drive cross-sell/upsell motions by packaging workflows and features that demonstrably improve hiring outcomes.

• Manage end-to-end delivery: discovery, PRDs/Specs, design reviews, sprint planning, acceptance, launch.

• Establish rigorous quality standards for accessibility, usability, and auditability expected in public-sector systems.

• Maintain deep understanding of government and higher-ed hiring workflows, regulations, and procurement practices.

• Lead competitive and market analysis to identify adjacencies (e.g., assessments, mobility, background checks) and inform build/partner/buy decisions.

• Represent NEOGOV externally at webinars, conferences, and industry events as a thought leader on equitable public-sector hiring.

• Define and instrument north-star metrics and product KPIs such as req aging, funnel conversion, recruiter productivity, and candidate engagement.

• Partner with Data and Engineering to leverage analytics and experimentation for prioritization and impact validation.

• Collaborate with the Senior PM for AI initiatives to align responsible AI/ML solutions with ATS outcomes, ensuring transparency, explainability, and bias mitigation.

• Ensure features meet privacy, security, and records requirements common to government and education customers.

• Implement processes for policy/configuration management, change control, and release communications that promote adoption and trust.

• Partner with Marketing, Sales, and CS on packaging, pricing, and launch strategies.

• Equip field teams with positioning, demos, and ROI narratives.

• Drive adoption post-launch with in-product guidance, lifecycle communications, and customer success playbooks.

• Mentor Associate and Senior Associate Product Managers, providing coaching on discovery, product writing, prioritization, and stakeholder management.

• Raise the product bar across NEOGOV by introducing scalable templates, metrics frameworks, and decision records.

• A seasoned Product Management leader with 10 years of experience, including leadership of complex SaaS products at scale.

• 5 years in ATS/HR tech or adjacent talent systems strongly preferred.

• Skilled at aligning multiple teams around a cross-product vision and shipping measurable outcomes for large customer bases.

• Comfortable discussing technical concepts and collaborating with engineering teams, while not requiring a deep technical background.

• Proficient in Agile/Scrum and product management tools (e.g., JIRA/Confluence, Aha!, analytics platforms).

• Bachelor’s degree required; MBA or advanced degree a plus.

• Public-sector or higher-ed domain experience and familiarity with procurement cycles.

• Experience with accessibility standards, inclusive design, and mission-critical systems.

• Background in search, ranking, or recommendations; familiarity with responsible AI/ML concepts.

• Time-to-hire, candidate conversion, and recruiter productivity improvements from shipped features.

• Adoption of cross-product journeys (ATS ? CRM ? Jobseeker).

• Reliability & quality metrics (incident rate, regression rate, accessibility scores) and measurable customer effort reduction.

• Capability uplift of Associate/Senior Associate PMs and stronger product craft across the org.

• Competitive Wages

• Full Benefits package (medical, dental, vision, etc.) for full-time employees

• Generous PTO to support work-life balance

• 401K/RRSP Matching

• Paid Parental Leave 

• Autonomy to grow and find your career path with supportive leadership

• Remote working opportunities

• Inclusive and diverse work environment

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

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