Contracts Manager

This is a fully remote role open to candidates across the United States. Please note that working hours are aligned with the PST/MT time zones.

NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes NEOGOV is a leading AI-enabled SaaS provider serving the public sector and public safety organizations nationwide. 

For more than 25 years, we’ve helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose-driven technology to help build stronger communities.

This posting is for an existing vacancy.

The Contracts Manager will help direct the management of all contract activities including compliance with all applicable laws, and will support legal operations initiatives designed to improve contracting workflows, systems, and processes. This is a hands-on position in a very dynamic and fast growing environment.

The Contracts Manager will assist with the advancement of all key legal and commercial terms of contract documents to provide the appropriate level of risk mitigation as well as value for the Company and effectively communicate and explain Company’s contracting policies to internal business stakeholders.

• Review, redline, draft (from scratch or from a form), and negotiate the terms and conditions of sales contracts (mainly SaaS Agreements), SOWs, reseller agreements, vendor agreements, renewals, amendments, NDAs, Independent Contractor/MSA contracts, and other commercial agreements;

• Review state/local government RFP contract/compliance requirements, and draft necessary exceptions in proposals; prepare and respond to open records requests;

• Work cross-functionally with Accounting, Sales, IT, Procurement, Onboarding, Support, and Renewals team members in developing and leading process and risk mitigation improvements within the contracts life-cycle;

• Perform contract administration duties and responsibilities in accordance with internal policies and procedures, applicable laws and regulations, customer requirements, and sound business judgment;

• Build strong internal and external relationships, in particular with the sales and renewals teams;

• Identify and escalate non-standard, complex matters to appropriate internal resources;

• Ensure the organization’s internal contract documents are accurate and well maintained;

• Provide advice and guidance to the different teams relating to contract generation;

• Develop, implement, and enforce core contract management processes for request, execution and filing of agreements;

• Work on additional projects and initiatives as directed by the Legal team.

• Someone with strong attention to detail and the ability to prioritize multiple tasks in order to meet tight deadlines;

• An outstanding communicator; 

• An independent and effective contributor to achieve goals and objectives;

• A confident negotiator with a high level of emotional intelligence;

• Detail-minded team player with sound business judgment.

• At least 3 years of post-graduation experience reviewing/drafting/negotiating legal and commercial contracts as a contract manager /administrator, paralegal, or similar role;

• Deep substantive transaction experience with complex contract and/or licensing agreements, working with two-tier sales partners and experience working in fast-paced technology companies are required;

• Strong experience with Microsoft Office programs;

• Excellent writing and communication skills.

• Experience supporting legal operations functions, including process design, workflow optimization, and implementation of contract management or other legal technology solutions;

• Experience with AI tools and implementing AI solutions for legal teams, including evaluating use cases, supporting adoption, and helping establish practical governance for responsible use, is strongly preferred.

• In-house experience strongly desired and previous experience in the legal department of a SaaS software company preferred;

• Experience in addressing contractual issues in cloud, data security, privacy, and intellectual property matters strongly preferred;

• Additional experience with/knowledge of IP, data security, international contracting, SLED contracting;

• Familiarity with software license and cloud subscription models is preferred;

• Experience developing templates and implementing processes within the contracts life cycle and broader legal operations function;

• Proficiency with scanning software and document/contracts database management systems;

• Familiarity with electronic signature applications (e.g. DocuSign), Salesforce, Adobe;

• Acrobat Pro, Slack, Microsoft Teams, CPQ software.

• Familiarity with AI-enabled legal technology tools and experience helping deploy or manage technology solutions that improve legal team efficiency and contract workflows.

• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees

• Generous PTO to support work-life balance

• Remote working opportunities

• 401K Matching

• Autonomy to grow and find your career path with supportive leadership

• 12-week Paid Parental Leave

• Inclusive and diverse environment
  
  NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.
  
  Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.
  
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