What are the responsibilities and job description for the Order Flow Coordinator position at Neogen?
It's fun to work in a company where people truly believe in what they are doing! The following procedure shall be utilized by the Order Flow Coordinator (OFC) for managing the flow of orders from entry point in Solomon to confirmation of shipment. Hiring for both First and Second Shift: First Shift: Monday - Friday 7:00 AM - 3:30 PM Second Shift: Sunday - Wednesday 1:30 PM - 12:00 AM Order Flow: Monitor open orders to determine the priority of orders to be picked. Rank orders based on priority level, ship date, inventory items, and size of order. Select orders to be released and picking lists printed. Review picking lists for completeness and feasibility. Coordinate with Distribution Manager or designate for distribution of picking lists. Complete manifest entry for shipments. Confirm orders including quantity shipped, lot numbers, and backorders. Calculate additional charges to be added. (i.e. – freight, service upgrades) Separate international packing slips by territory to be given to appropriate CSS. Track and monitor status of outstanding orders including open paperwork, backorders, and comparison to Solomon reports. Operations Support: Resolve issues with packing slips and reprint as needed. Communicate with customer service regarding any issues with order entry. Adjust orders when requested by Distribution Manager or designate. Coordinate with Distribution Manager or designate to resolve inventory issues. EDUCATION and/or EXPERIENCE: Minimum – High School diploma or equivalent. Customer service background and/or Shipping work experience preferred. Come Be Part Of A Mission that Matters! From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too. At Neogen, we are extremely proud of our record of sustained growth, as well as our development and acquisition of advanced technology since our founding in 1982. Neogen has thrived — and will continue to thrive — because our employees thrive here.