What are the responsibilities and job description for the ServiceNow ITAM Lead position at Neodym Technologies?
Job Title: ServiceNow ITAM Lead
Location: Bloomington, IL (Onsite)
Experience: 10 years
Visa: No OPT & CPT
*Job Description*
· Work extensively with the ServiceNow ITAM, HAM modules to manage and optimize hardware asset lifecycle processes
· Collaborate with crossfunctional teams to ensure effective integration of ITAM and HAM with other ServiceNow modules
· Utilize knowledge of ServiceNow platform capabilities including APIs workflows and configuration to enhance asset management solutions
· Participate in the design development and customization of ServiceNow applications related to ITAM and HAM
· Support the maintenance and continuous improvement of IT asset and hardware asset management processes within the enterprise environment
· Ensure compliance with software license and hardware asset policies through effective configuration and automation
· Assist in troubleshooting and resolving platform issues related to ITAM, HAM modules
· Maintain documentation related to system configurations processes and best practices
*Roles and Responsibilities*
· Implement and configure ServiceNow ITAM and HAM modules following industry best practices
· Develop and customize workflows business rules client scripts UI policies and actions specific to ITAM, HAM requirements
· Manage software and hardware asset lifecycle including discovery compliance license management and retirement
· Configure integrations with thirdparty systems for data population and synchronization using REST SOAP and other APIs
· Participate actively in build activities peer reviews and technical validations to ensure highquality deliverables
· Document technical details release notes and conduct knowledge transfer sessions
· Collaborate with stakeholders to support User Acceptance Testing UAT and address any issues
· Stay current with ServiceNow certifications and best practices related to ITAMHAM to continuously enhance platform capabilities
*Mandatory Skills* ServiceNow ITAM-HAM
Email to:
Contact: Ext: 106
Salary : $65 - $70