Front of house assistant manager

Neo Sushi Express | Durham, NC

Pay: $17.00–$21.00 per hour (Based on Experience)

Job Type: Full-Time (Approximately 30-40 Hours Per Week)

About Neo Sushi Express

Neo Sushi Express is a fast-paced, all-you-can-eat sushi restaurant committed to providing

exceptional guest service, maintaining high food safety standards, and creating a clean, welcoming

dining experience.

We believe the best leaders work alongside their team, lead by example, and create an

environment where both employees and guests can succeed.

We are looking for a dependable Front of House Assistant Manager who takes pride in developing

employees, maintaining high operational standards, and delivering an outstanding guest

experience every day.

Position Overview

The Front of House Assistant Manager works directly with the General Manager to oversee daily

Front of House operations, maintain food safety standards, develop employees, and ensure the

restaurant operates efficiently.

This is a hands-on leadership position. Our managers are expected to support daily operations,

coach employees, solve problems proactively, and lead by example.

Responsibilities

• Lead the Front of House team during assigned shifts.
• Coach, train, and develop Cashiers, Food Runners, and Shift Leaders.
• Ensure every guest receives friendly, professional service.
• Resolve guest concerns promptly and professionally.
• Maintain a clean, organized, and guest-ready restaurant.
• Monitor dining room presentation, Side Station presentation, and overall restaurant appearance.
• Conduct routine food safety and sanitation walkthroughs.
• Serve as the Person In Charge during assigned shifts while maintaining ServSafe food safety

standards.

• Assist with employee scheduling and shift coverage when needed.
• Count cash drawers and verify daily deposits.
• Monitor restaurant equipment and communicate maintenance concerns promptly.
• Assist with interviewing and onboarding new employees.
• Help develop future Shift Leaders through coaching and leadership.
• Support the General Manager with daily restaurant operations and special projects.

Required Qualifications

• Current ServSafe Manager Certification (Required).
• Previous restaurant leadership experience required (Shift Leader, Supervisor, Team Lead,

Assistant Manager, or Restaurant Management).

• Strong leadership and communication skills.
• Excellent guest service skills.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Reliable transportation.
• Weekend availability required.
• Ability to work both opening and closing shifts based on business needs.
• Ability to stand for extended periods and lift up to 40 pounds.

What We're Looking For

• Leads by example.
• Takes initiative without waiting to be asked.
• Remains calm under pressure.
• Enjoys coaching and developing employees.
• Maintains high food safety and cleanliness standards.
• Solves problems before they affect guests.
• Communicates professionally with both guests and employees.
• Takes pride in creating a positive work environment.
• Has a positive attitude and strong work ethic.

What Success Looks Like

• Build trust with their team.
• Maintain a clean, organized, and guest-ready restaurant.
• Support both guests and employees with professionalism.
• Anticipate and resolve problems before they impact operations.
• Develop employees into confident future leaders.
• Consistently uphold Neo Sushi Express standards.

Why Join Neo Sushi Express?

• Competitive pay of $17.00–$21.00 per hour, based on experience.
• Full-time position averaging approximately 30-40 hours per week.
• Leadership development and opportunities for advancement.
• Supportive management team focused on teamwork and professional growth.
• Opportunity to make a meaningful impact on restaurant operations.

Apply Today!

If you're passionate about restaurant leadership, developing employees, maintaining high

standards, and creating an exceptional guest experience, we'd love to meet you.

Join our team and help us continue delivering an outstanding dining experience every day.

Pay: $17.00 - $21.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Education:

• High school or equivalent (Required)

Experience:

• Restaurant management: 1 year (Required)

License/Certification:

• ServSafe (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $17 - $21