What are the responsibilities and job description for the Patient Services Rep II position at NemoursCareerSite?
Provide service excellence to each patient and family by performing and completing designated business
processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient
fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion.
Also, ensure that all demographic and financial information is accurately verified in advance of the patient
visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.
Participate in Nemours programs for continuous quality, performance, and service improvement and work with
department management to improve the services provided, through a team-based approach.