Nemours Health Informatics and Technology Associate Analyst or Analyst (Clinical apps specialty)

Nemours Children's Health is seeking a Nemours Health Informatics and Technology (NHI&T) Associate Analyst or Analyst (Clinical Apps - Specialty), Full-Time, to join our team in either Wilmington, Delaware or Orlando, Florida.

This position will be part of the Optime and Anesthesia team and provide Epic support to perioperative and sedation services throughout the Enterprise.  This position is responsible for providing direct support to end users in efficiently and accurately utilizing NHI&T applications, technology, and electronic medical records. NHI&T applications, technology, and electronic medical records consist of multiple applications including, but not limited to, virtual care and ambient intelligence solutions, Real-time location tracking services, Robotic's, Automatic dispensing systems, intralogistics warehouse automation and material handling systems, patient alarm technology, multiple Epic modules, and cloud-based, Web and mobile point of care solutions. Associate Analysts participate in building, testing and validating of new functionality and engaging in custom configuration activities.  Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks.

This is a hybrid position (both onsite and remote).   *Position will be determined according to experience level.

NHI&T Associate Analyst

Associate Analysts are responsible for providing direct support to end users in efficiently and accurately utilizing NHI&T applications, technology, and electronic medical records. Associate Analysts participate in building, testing and validating of new functionality and engaging in custom configuration activities.  Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks.

Associate Analyst Job Requirements:

• Associate's Degree required.
• Internal candidates only:  Equivalent work experience may be considered for internal candidates in lieu of education requirements.
• Minimum of one (1) to three (3) years experience required.
• Minimum of one (1) year experience in a healthcare setting preferred.
• Prior Nursing, Clinical experience, Healthcare Operation or IT experience preferred.
• If an RN or other Clinical Provider must maintain that license.
• Achieve and maintain one or more application specific certifications in accordance with vendor requirements required.  Certification in Epic module or relevant bedside technologies as required to support the application is required after hire.
• Strong software and application knowledge.
• Prior Electronic Health Record and Clinical experience.

NHI&T Analyst

Analysts collaborate with senior management to plan, implement, and evaluate the effectiveness of systems and services. Identifies and coordinates system updates, changes, and enhancements to support clinical information and meet business needs while maintaining system and data integrity.  Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions. Manages and co-ordinates team tasks. Facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports to appropriate Leadership.

Analyst Job Requirements:

• Bachelor's Degree required.
• Internal Candidates only - Equivalent work experience may be considered for internal candidates in lieu of education requirements.
• Minimum of three (3) years experience required.
• Minimum of 3 years experience in a healthcare setting required.  
• Prior Nursing, Clinical experience, Healthcare Operations or IT experience required.
• Strong software and application knowledge required.
• Applications specific certifications as required.  Certification in Epic module or relevant bedside technologies as required to support the application is required after hire.
• If an RN or other Clinical Provider must maintain that license.
• Project Management experience preferred.

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