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Family Advisory Council Coordinator-Patient experience

NemoursCareerSite
Orlando, FL Part Time
POSTED ON 10/20/2025
AVAILABLE BEFORE 12/20/2025

Nemours Children’s Health is seeking a 20 hours a week Family Advisory Council Coordinator for Florida to work out of Orlando, Jacksonville or Pensacola. 

Position Overview

The Family Advisory Council (FAC) Coordinator will be responsible for:

  • Recruitment of parent advisors to participate in the Council.
  • Follow up on referrals, applications, and interviews of parent advisor candidates.
  • Coordinate and facilitate orientation for new parent advisors.
  • Meet with providers and divisions to educate on the function of the FAC and encourage referrals.
  • Work with Marketing and Communications as well as the Social Media department to increase awareness of the Council and for recruitment purposes.
  • Coordinate monthly FAC meetings, develop the agenda, and follow up on items arising from the meetings.
  • Attend the weekly FAC planning meetings and follow up on tasks identified during meeting.
  • Receive requests for agenda items and discuss with staff to determine appropriateness of the request. 
  • Create awareness in the Shared Governance structure of the role of the parent advisor.
  • Be an advocate for the role of the families in the Family Advisory Council.
  • Attend all meetings related to the Family Advisory Council.
  • Maintain excellent communication and relationship with Patient Experience and other departments.
  • Submit a summary report after each FAC meeting.
  • Submit an Annual Report of FAC activities.

Qualifications

  • High School Diploma required; Associates Degree or higher preferred
  • At least 1 year of relevant experience
  • Relevant Experience may be obtained broadly within pediatric healthcare, not necessarily role specific
  • Part-Time 20 hours a week role. 

What We Offer  

  • Competitive base compensation in the top quartile of the market
  • Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
  • Comprehensive benefits: health, life, dental, vision
  • Mortgage assistance, relocation packages and 403B with employer match, 457 retirement savings plans
  • Not-for-profit status; eligibility for Public Service Loan Forgiveness
  • For those living and working in Florida, enjoy the benefit of no state income tax.

 

Hourly Wage Estimation for Family Advisory Council Coordinator-Patient experience in Orlando, FL
$39.00 to $54.00
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