What are the responsibilities and job description for the Creative Studio Operations Lead position at NemoursCareerSite?
Nemours has a large, deeply talented in-house creative studio focused on marketing, design, and digital experience projects. This role will serve as the Creative Operations leader and partner in managing the studio.
The Creative Studio Operations Lead is responsible for managing the resourcing and flow of work through our Creative Studio. This role oversees project and requests intake, prioritization, routing, timelines, and deliverables, ensuring requests are executed efficiently and aligned with business objectives. Serving as the primary liaison between creative teams and internal marketing stakeholders, the position facilitates clear communication, balances workload and capacity, and drives operational excellence. In partnership with Creative Studio Leadership and the Project Services & Operations team, this role helps optimize workflows, implements process improvements and advance key departmental initiatives under the leadership of the studio’s Creative Director.
Essential Functions
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Requirements
Bachelor's degree in Marketing, Communications, Business Administration, Healthcare Administration, or a related field is required. Master's degree in a related discipline is preferred.
Certified Associate in Project Management (CAPM), Project Management Professional (PMP), or equivalent project management certification; certification must be obtained within 12 months of hire if not held at time of employment.
Project Management Professional (PMP) Certification in creative operations, workflow management, or change management disciplines
Minimum of five years of experience in creative operations, creative services, traffic management, project management, or studio operations within a marketing, creative, or agency environment.
Experience managing creative intake, prioritization, resource allocation, and deliverable timelines across multiple concurrent projects.
Experience supporting cross-functional creative teams and partnering with business stakeholders to deliver integrated marketing and communications initiatives.
Experience overseeing agency and vendor relationships, project coordination, and delivery management.
Experience leading editorial review processes, content approval workflows, and editorial calendar management.
Experience leveraging performance data, utilization reporting, and workflow metrics to inform resourcing, prioritization, and continuous process improvement.
Fluency with work management platforms such as Jira and the ability to leverage reporting and workflow capabilities to optimize operations.
Working knowledge of creative production processes and brand governance frameworks.