What are the responsibilities and job description for the Family Services Coordinator position at NEMCSA?
About NEMCSA
At NEMCSA, we help children, families, and communities thrive. As a nonprofit Community Action Agency serving Northeast Michigan, we're committed to creating opportunities, supporting self-sufficiency, and making a meaningful difference in the lives of those facing economic hardship. We're also proud to be recognized as a Detroit Free Press Top Workplace, reflecting our commitment to a positive culture, supportive teams, and meaningful work.
What You’ll Love About Us:
- To keep you healthy: Medical/Rx, Vision, and Dental insurance with employee coverage at no cost.
- To help prepare you for the future: Generous employer 401(k) contributions, plus Life and Disability Insurance.
- Flexibility: We value work-life balance and offer flexibility whenever possible.
- Time for what matters: 10 paid holidays each year, generous vacation time, and sick leave benefits.
- Student Loan Forgiveness Opportunities: Employment with NEMCSA may qualify for the Public Service Loan Forgiveness (PSLF) Program.
What You'll Do
As a Family Services Coordinator, you'll build meaningful relationships with children and families, helping them access resources, overcome challenges, and achieve their goals. You'll serve as a trusted partner, connecting families to supports that promote stability, well-being, and success while ensuring children have the opportunities they need to thrive.
In this role, you will:
- Recruit and enroll children and families into Head Start programs and maintain full enrollment.
- Partner with families to identify strengths, set goals, and develop individualized family partnership plans.
- Conduct home visits and provide ongoing support, advocacy, and follow-up services.
- Connect families with community resources, health services, and other supports to meet their unique needs.
- Encourage parent engagement and participation in program activities, leadership opportunities, and decision-making groups.
- Build strong relationships with community agencies and collaborate to support children and families.
- Plan and facilitate family education activities, workshops, and events.
- Maintain accurate records, documentation, and program data.
- Work closely with program staff to support children's attendance, well-being, and overall success.
Most importantly, you'll empower families, strengthen communities, and help create brighter futures for the children we serve.