Luxury Retail Associate

Job Details

Description

POSITION SUMMARY:

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

The Luxury Retail Associate is an ambassador of the resort brand, delivering an elevated and personalized shopping experience to discerning guests. This role combines exceptional customer service, product knowledge, and an eye for presentation to ensure each guest interaction reflects the resort’s standards of excellence. As a bonus, associates in Retail will receive an annual clothing stipend and an opportunity to buy clothing at cost.

Essential Functions

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Greeting guests and helping with the merchandise.
• Maintaining a working knowledge of the products and services offered at Nemacolin.
• Assisting guests with all of their shopping needs and ensuring that they receive assistance when needed.
• Contacting clients on a regular basis in order to provide updates regarding sales promotions and special events.
• Participating in departmental sales drives and special events.
• Constructing and maintaining merchandise displays.
• Operating POS system as needed.
• Preparing gift bags and packing the merchandise for shipping purposes.
• Balancing end-of-shift reports
• Attending and participating in departmental meetings and training seminars.
• Other Job duties assigned.
  
  

Knowledge, Skills And Abilities Required

• Customer-service oriented.
• Ability to communicate fluently in English.
• Excellent communication skills.
• Must be able to work flexible hours including nights, holidays, and weekends.
  
  

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

Associate Perks

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

• Attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental, and vision insurance. Long-term and short-term disability insurance
• Employee and educational assistance program
• Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in associate break areas
  
  

Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

• Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
• Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
  
  

(Keywords: Fashion, Apparel, Clothes, Health, Beauty, Shopping, Fitness, Distribute, Market, Morgantown, Uniontown, Markleysburg, Confluence, Fayette, Pennsylvania)