What are the responsibilities and job description for the Receptionist/Office Assistant position at Nelson & Frankenberger?
Law Office in Carmel, IN is seeking a friendly, dependable, and detail-oriented Receptionist/Office Assistant to join our team. As the first point of contact for clients and visitors, this position plays a vital role in creating a welcoming, professional experience while supporting the daily operations of our attorneys and staff.
This is an excellent opportunity for someone beginning their career in an office environment.
Essential Responsibilities:
Front Desk & Client Service
- Greet clients and visitors in a courteous and professional manner.
- Answer, screen, and direct incoming telephone calls.
- Provide exceptional customer service while maintaining confidentiality.
- Schedule and coordinate conference room usage and client appointments.
- Receive deliveries and assist visitors as needed.
- Administrative Support
- Receive, sort, distribute, scan, and electronically file incoming mail and documents.
- Prepare outgoing mail, including logging postage and coordinating mailings.
- Assemble binders, client packets, and other office materials.
- Assist attorneys and staff with routine administrative projects.
- Maintain electronic and physical filing systems.
- Perform data entry and basic document preparation.
Office Operations:
- Maintain inventory and organization of the reception area, breakroom, and common areas.
- Operate office equipment including copiers, scanners, postage equipment, and other office technology.
- Assist with opening and closing responsibilities for the reception area and common spaces.
- Perform other administrative and office support duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- Previous receptionist, administrative, customer service, or office experience is preferred but not required.
- Basic computer proficiency, including Microsoft Outlook, Word, and Adobe PDF.
- Ability to learn firm software and office procedures.
Knowledge, Skills & Abilities
The successful candidate will demonstrate:
- Excellent verbal and written communication skills.
- Professionalism and a positive attitude in all interactions.
- Strong customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and manage competing priorities.
- Sound judgment and discretion when handling confidential information.
- Dependability, punctuality, and initiative.
- Ability to remain calm and courteous in a fast-paced environment.
Benefits
Law Firm offers a competitive benefits package including:
- Competitive hourly compensation
- Paid Time Off
- Health, dental, life, and disability insurance
- SIMPLE IRA with employer match
- Professional, team-oriented work environment
- Opportunities for training and career growth
Our firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, sex, sexual orientation, gender identity, disability, genetic information, national origin, race, religion, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Applicants must be legally authorized to work in the United States without current or future employer sponsorship.
Recruiting agencies: Please do not contact us regarding this position. Unsolicited resumes submitted by staffing agencies will not be accepted.
Disclaimer: This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The duties and responsibilities described above may be modified at any time to meet the needs of the firm.
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person