What are the responsibilities and job description for the Lot Attendant (Customer Service) (MON - THUR 7:00 AM - 5:30 PM) position at Nellis Auction?
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Lot Attendant (Customer Service) (MON - THUR 7:00 AM - 5:30 PM)
Phoenix, AZ
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Job Type
Full-time
Description
About the Role:
As a Lot Attendant at Nellis Auction, you’ll be the friendly face that greets customers when they arrive to pick up their items. You’ll handle transactions, answer questions, and keep everything running smoothly—all while delivering top-notch service that keeps customers coming back.
What You’ll Do
Greet and check in customers at pickup
Process cash and credit card transactions
Issue refunds and help schedule appointments
Resolve customer concerns professionally and respectfully
Assist with loading heavier items as needed
Use warehouse equipment safely and efficiently
Promote a positive, helpful environment for customers and team members
Why You’ll Love It
Fun, friendly team environment
Meet new people every day
Stay active throughout your shift
What To Consider
Outdoor role—weather can be a factor
Some days require handling heavier items
You’ll need patience when helping frustrated customers
Requirements
Job Requirements:
$18.00/hour and bonus eligible
Apply
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Lot Attendant (Customer Service) (MON - THUR 7:00 AM - 5:30 PM)
Phoenix, AZ
Apply
Job Type
Full-time
Description
About the Role:
As a Lot Attendant at Nellis Auction, you’ll be the friendly face that greets customers when they arrive to pick up their items. You’ll handle transactions, answer questions, and keep everything running smoothly—all while delivering top-notch service that keeps customers coming back.
What You’ll Do
Greet and check in customers at pickup
Process cash and credit card transactions
Issue refunds and help schedule appointments
Resolve customer concerns professionally and respectfully
Assist with loading heavier items as needed
Use warehouse equipment safely and efficiently
Promote a positive, helpful environment for customers and team members
Why You’ll Love It
Fun, friendly team environment
Meet new people every day
Stay active throughout your shift
What To Consider
Outdoor role—weather can be a factor
Some days require handling heavier items
You’ll need patience when helping frustrated customers
Requirements
Job Requirements:
- High School Diploma or equivalent
- Required to meet performance standards and KPI
- 1-2 years of warehouse experience preferred
- 2 years of excellent customer service skills are preferred
- Must be able to lift up to 50lbs
- Great attention to detail and highly organized
- Self-motivated and able to work in a fast-paced environment
- High level computer skills, math skills and grammar skills
- Ability to multi-task and meet deadlines
- Bilingual is a plus!
- The Lott Attendant position requires the following physical capabilities:
- Standing for Long Periods: Ability to stand and be on your feet for 10 hours a day
- Working in Extreme Weather Conditions: Must be comfortable working outdoors in various weather conditions, including extreme heat, cold, rain.
- Lifting and Carrying: Ability to lift and carry up to 50 lbs independently and assist with team lifts of items heavier than 50 lbs as needed.
- Team Lifting: Collaborating with other team members to safely move large and bulky items into customer vehicles.
- Competitive salaries with significant career growth opportunities
- Paid Time Off, Sick Pay, Holiday Pay
- Paid parental leave
- Medical, dental and vision benefits
- 401(k) with 4% match after one year of employment
$18.00/hour and bonus eligible
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Salary : $18