What are the responsibilities and job description for the Textiles Consultant & Sales Associate position at Nell Hill's?
Now Hiring: Full-Time Textiles Consultant & Sales Associate - Join Our Creative Retail Team!
Are you passionate about home design, textiles, and customer service? We are a locally owned furniture and home accessories retailer seeking a Full-Time Textiles Consultant & Sales Associate to join our Textiles Department - which now includes our full bedding collection alongside fabrics, upholstery, and home décor. If you have strong attention to detail, a drive for excellence, and love helping customers bring their design visions to life, we want to hear from you!
Who We Are
We are guided by five core values that shape everything we do:
Are you passionate about home design, textiles, and customer service? We are a locally owned furniture and home accessories retailer seeking a Full-Time Textiles Consultant & Sales Associate to join our Textiles Department - which now includes our full bedding collection alongside fabrics, upholstery, and home décor. If you have strong attention to detail, a drive for excellence, and love helping customers bring their design visions to life, we want to hear from you!
Who We Are
We are guided by five core values that shape everything we do:
- Passion for the Brand: We love what we do and it shows in our products, our store, and the way we show up for customers.
- Team Oriented: We support each other, collaborate across departments, and celebrate wins together.
- Exceptional Experience: We hold ourselves to a high standard in every customer interaction, from first hello to final sale.
- Get It Done: We are action-oriented, dependable, and take pride in following through.
- Good People: We hire and grow people of character - kind, honest, and genuinely invested in each other and our community.
- Greet and guide customers in selecting fabrics, upholstery materials, and bedding to match their design vision
- Provide expert advice on fabric types, textures, patterns, color coordination, and bedding options
- Measure, cut, and document fabric orders with accuracy and efficiency
- Record custom orders in Shopify and track order status through to completion
- Maintain well-stocked, organized fabric and bedding samples and sales floor displays
- Keep Shopify inventory accurate and ensure new products are shoppable online
- Handle, lift, and store fabric bolts with care (up to 50 lbs)
- Maintain a clean, safe, and visually appealing workspace
- Cross-train to support other departments (Workroom, Retail Floor) during peak times
- Collaborate with the Textiles Manager and cross-functional teams on seasonal projects and department initiatives
- High school diploma or GED required; degree in Textiles or Interior Design a plus
- Strong verbal communication, interpersonal, and customer service skills
- Previous experience in retail, textiles, or customer service preferred
- Detail-oriented, organized, and comfortable thriving in a fast-paced environment
- Ability to lift fabric bolts up to 50 lbs and stand for extended periods
- Comfortable using a ladder to retrieve and stock merchandise
- Proficiency in Microsoft Office Suite; Shopify experience preferred
- Weekend availability required: All sales associates should expect to work at least one weekend day regularly
- Full-time position with consistent weekly hours
- A supportive, team-oriented work environment where good people thrive
- Opportunities to grow within our retail, textiles, and home décor departments
- Employee discount on furniture, home accessories, and fabrics
- The chance to be part of a locally owned business that genuinely cares about its community