Assistant Manager — Nékter Juice Bar (Napa)

Are you a LEADER who runs a store like it's YOUR business?

Nékter Juice Bar Napa is seeking an experienced Assistant Manager who doesn't need to be told what to do — you see it, you own it, you fix it. If you've run a food service operation before and you're looking for a role where you actually have authority and accountability, this is it.

This is NOT a shift lead with a fancy title — this is a real management position where you run the store.

MINIMUM REQUIREMENTS:

✅ 2 years food service MANAGEMENT experience REQUIRED

✅ Proven experience managing teams of 5-10 people

✅ Current California Food Handler's Certificate (ServSafe preferred)

✅ Demonstrated knowledge of:

• Labor cost management and scheduling optimization
• FIFO inventory management and ordering systems
• Food safety, temperature control & health department compliance
• California meal and rest break compliance
• Progressive discipline and employee documentation
• POS systems, daily reporting, and cash handling

ESSENTIAL SKILLS WE'RE LOOKING FOR:

• Accountability: Hold employees to the standard in real time — not after the fact, not through someone else
• Operational Awareness: Walk into a store and immediately see what's wrong — dirty station, empty fridge, slow service, employee on their phone. Then fix it.
• Financial Literacy: Understand labor cost %, daily sales targets, COGS, and how your decisions impact profitability
• Inventory Management: Track pars, flag reorders before we run out, receive and verify deliveries, enforce FIFO
• Composure Under Pressure: Handle a lunch rush, a customer complaint, and a callout all at the same time without breaking
• Training & Development: Take a brand-new hire and turn them into a reliable team member within 2 weeks

YOUR DAILY RESPONSIBILITIES:

• Run the store day-to-day when ownership is not on-site — you are the highest authority in the building
• Manage shift flow: assign station vs. support roles, monitor speed and accuracy, adjust in real time
• Conduct daily walk-throughs: cleanliness, stocking levels, deli fridge minimums, team performance
• Train and onboard new hires: menu knowledge, recipes, portion control, POS, service standards, safety
• Monitor and enforce portion control — over-portioning is a profit killer and you catch it immediately
• Ensure California meal and rest break compliance on every shift — missed breaks cost $20-25/hr in penalties
• Build and review weekly schedules using 7Shifts: flag coverage gaps, overtime risk, availability conflicts
• Monitor daily sales and labor costs — if labor is running high relative to sales, you recognize it and act
• Handle customer complaints and escalations — resolve them before they become Google reviews
• Issue verbal warnings and document performance issues — written warnings with owner approval
• Daily communication with ownership: morning check-ins, end-of-day reports, immediate escalation of incidents
• Manage inventory: daily stock checks, coordinate with Sysco/Restaurant Depot ordering, receive deliveries
• Ensure opening and closing checklists are completed fully — every shift, every day

WE OFFER EXPERIENCED MANAGERS:

• Pay: $22-24/hr depending on experience average $3-4/hr in tips
• 30-40 hours/week with priority scheduling
• Real authority — you make decisions, not just suggestions
• Performance-based bonus potential tied to store profitability
• Direct mentorship from ownership across multiple business ventures
• Growth opportunity in a expanding operation
• California compliant breaks (we take compliance seriously)
• One free drink per shift
• Paid sick leave

MUST-HAVE QUALIFICATIONS:

✓ Minimum 2 years food service management experience (not just shift lead)

✓ Experience with scheduling, labor management, and P&L awareness

✓ Expert knowledge of FIFO, food safety, and health code compliance

✓ Comfortable with confrontation — you will have hard conversations with employees

✓ Weekend availability REQUIRED (Friday, Saturday, Sunday are our busiest days)

✓ Open availability strongly preferred (store hours: 8 AM - 6 PM)

✓ Food Handler's Certificate (ServSafe Manager certification a plus)

✓ Experience with 7Shifts, Toast, Qu, or similar POS/scheduling platforms

✓ Reliable. On time. Every shift. No exceptions.

SCHEDULE REQUIREMENTS:

• 30-40 hours per week
• Must include weekends — Friday, Saturday, Sunday are non-negotiable
• Opening shifts start at 7 AM, closing shifts end at 6:30 PM
• Must be available for schedule adjustments based on business needs
• This is a leadership role — you don't get to cherry-pick shifts

PERFORMANCE STANDARDS:

You will be measured on:

• Store cleanliness and condition (including unannounced inspections)
• Team compliance with all policies (breaks, phones, uniforms, closing standards)
• Inventory accuracy — no running out of core items on your watch
• Labor cost management (target: 28-30% of sales)
• Waste percentage (target: under 2%)
• Customer satisfaction and complaint resolution
• New hire training effectiveness (productive within 2 weeks)
• Daily communication consistency (check-ins without reminders)
• Employee retention and team morale on your shifts

PHYSICAL REQUIREMENTS:

• Stand/walk for 8-hour shifts
• Lift up to 30 pounds repeatedly
• Work in refrigerated areas
• Fast-paced movement and multitasking
• Reliable transportation (early morning and weekend shifts)

WORKING INTERVIEW PROCESS:

Selected candidates will complete a paid working interview where you'll demonstrate:

• How you run a shift — team management, delegation, prioritization
• Produce quality assessment and FIFO knowledge
• How you handle a mock customer complaint
• How you'd correct an underperforming employee
• Speed, efficiency, and operational awareness

NOT A FIT IF YOU:

• Have never managed people (shift lead experience alone is not enough)
• Avoid confrontation or hard conversations with employees
• Need a fixed schedule and can't work weekends
• Can't operate independently without constant direction
• Are looking for a second job to juggle alongside another commitment
• Have attendance issues — an AM who calls out leaves the store without leadership
• Think "manager" means less work and more sitting in the back

You think beyond today. Is prep set up for tomorrow? Is the schedule working for the week? Is there a pattern with an employee that needs to be addressed? Are we going to run out of something before the next delivery? You see the bigger picture and you act on it — before someone tells you to.

TO APPLY:

Submit your resume through really. In your application, include:

• Your management experience — where, how long, team size
• Your general availability (days/times)
• Any food safety certifications you currently hold
• One sentence on why you left your last management role

We review applications daily and move fast on strong candidates.

No phone calls.

Nékter Juice Bar is an established, growing brand with 200 locations nationwide. This is a real leadership opportunity at a high-potential location in Napa Valley wine country.

Job Type: Part-time

Pay: $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Application Question(s):

• What is your general availability for this Job?

Work Location: In person

Salary : $3 - $4