Global Training Coordinator

Job Overview

The Training Coordinator is responsible for planning, organizing, and overseeing all NeilMed’s staff training and development activities within the organization. This role ensures that all employees receive timely, high-quality training aligned with the organization's goals, compliance requirements, and professional development needs.

A key function of this position is the design and implementation of a robust training effectiveness assessment framework to continuously evaluate, measure, and improve the impact of learning initiatives.

Job Title

Global Training Coordinator

Department

Quality Assurance

Job Location

Santa Rosa, CA

Shift

First Second

Report To (Title)

Quality Director

Report To (Location)

Santa Rosa, CA – USA /Remote position

Position Details

X Full-Time

Position Level

X Principal

Summary of Responsibilities

Training Program Development and Coordination

- Develop, schedule, and coordinate comprehensive onboarding programs for new staff.

- Identify training needs through collaboration with department managers, HR, and leadership.

- Design, source, and update training curricula, materials, and resources across all formats (in-person, e-learning, blended).

- Maintain an organization-wide training calendar and ensure all mandatory training deadlines are met.

- Coordinate with external vendors, subject matter experts, and facilitators as needed.

Training Delivery and Facilitation

- Facilitate or co-facilitate training sessions, workshops, and seminars for staff at all levels.

- Support managers and team leads in delivering role-specific on-the-job training.

- Oversee administration of the Learning Management System (LMS), including course uploads, enrollments, and reporting.

Training Effectiveness Assessment

- Design and implement a multi-level training evaluation framework

- Develop pre- and post-training assessments, surveys, quizzes, and competency checklists to measure knowledge transfer.

- Collect, analyze, and interpret training data to assess effectiveness, learner progress, and organizational impact.

- Produce regular training effectiveness reports for management, including key metrics (completion rates, assessment scores, skill gap closure, ROI).

- Recommend and implement continuous improvements to training content and delivery methods based on evaluation findings.

- Track and report on changes in employee performance, productivity, and compliance that are attributable to training interventions.

Records Management & Compliance

- Maintain accurate and up-to-date training records, certifications, and compliance documentation for all staff.

- Ensure all regulatory and mandatory training requirements are fulfilled and documented in accordance with applicable standards.

- Prepare audit-ready training reports and documentation as required.

Stakeholder Engagement

- Partner with HR, department heads, and leadership to align training initiatives with business objectives and workforce planning.

- Act as a central resource and advisor on training best practices and learning methodologies.

Qualification Requirements

Education

- Bachelor’s degree in Science in Business Administration, or a related field.

Preferred Work Experience

• Minimum 2–4 years of experience in training coordination and instructional design.
• Demonstrated experience designing and implementing training effectiveness evaluation frameworks.
• Experience managing a Learning Management System (LMS) required.
• Experience facilitating training sessions for diverse employee groups preferred.

Knowledge, Qualifications and Certifications Requirements

• Strong project management and organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication and presentation skills.
• Proficiency in data analysis and reporting; ability to translate training metrics into actionable insights.
• Proficient in Microsoft Office Suite; experience with LMS platforms and e-learning tools (Arena) preferred.
• Collaborative and consultative working style with strong relationship-building skills.
• High attention to detail and commitment to quality and continuous improvement

Work Environment

This position operates in a standard office/ and or remotely. Occasional travel to other organizational sites or off-site training venues may be required. Some flexibility hours may be needed to accommodate training schedules across different shifts or locations.

Language Requirements

- Bilingual: English/Spanish

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $30 - $35