FOH Team Member

Job Overview
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. We have positions available for Expo (Expeditor), Host (Hospitality), and Floor (Runner).

Expo Responsibilities:

• Reads tickets and validates that every food item as a POS sticker attached to ensure order accuracy.
• Communicates effectively with kitchen staff to clarify orders, special requests, and modifications
• Assists with the final preparation of food items before being served via carry out/delivery or dine-in
• Reviews completed orders and validates each item meets the Neighborly quality standards before delivery for accuracy, presentation and temperature. Any discrepancies on food quality or accuracy, address with the Kitchen Team immediately
• Keeps the cooking, storage, and prep areas clean, neat, and well-stocked
• Maintains cleanliness and sanitation at all times; participates in opening and closing procedures
• Upholds company safety and sanitation requirements to ensure the health and safety of our guests and employees
• Greet every guest with a warm smile and friendly demeanor, ensuring they feel valued and appreciated from the moment they enter the restaurant.

Host Responsibilities:

• Making every guest that enters the restaurant feel welcomed and special. Greeting and saying farewells with a genuine tone and smile.
• Assists guests with menu/kiosk questions. Engage with guests to understand their preferences and needs, offering tailored recommendations and making every guest feel special.
• Oversees the carry-out area of the restaurant by distributing out online orders, cleaning and organizing carry-out shelving, and assisting guests that require assistance with their carry-out order pick up
• Assists with FOH tasks to include assisting guests with marketplace orders, taking orders at the POS, helping clear tables, and helping maintain cleanliness of the restaurant.
• Maintains cleanliness and items stocked in the Marketplace

Floor Responsibilities:

• Deliver food orders to guests, verifying each order for accuracy before presenting it.
• Prioritize table turnover by quickly cleaning and resetting tables so guests are never waiting for a seat due to unclean tables.
• Keep tables, floors, and bus stations clean and organized. Prioritize a clean, well-maintained dining space, including routine restroom checks, sweeping, and emptying trash to ensure an inviting atmosphere.
• Regularly check in with guests to ensure they have everything they need, such as silverware, beverages, or additional items.
• Interact with guests with genuine hospitality and make every guest feel welcome

Experience

• Previous experience in a restaurant or food service environment is preferred
• Knowledge of food safety practices is a plus.
• Experience with Toast POS or similar systems is advantageous.
• Strong time management skills to prioritize tasks in a fast-paced environment.

Compensation: Hourly Rate plus Tips!

Why Neighborly? We’re more than a job—at Neighborly, we believe in creating a space where every guest and team member feels at home. We are a brand new restaurant concept that has curated the best restaurants and finest chefs under one roof to offer something craveable for every member of the family. Think of us as an extension of your kitchen, serving up delicious and comforting meals fit for any occasion. Join us and grow your career while being part of a culture that values connection, creativity, and, of course, amazing food! Be Neighborly. Eat Neighborly.

Job Types: Full-time, Part-time

Pay: $16.90 - $17.25 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid training
• Vision insurance

Work Location: In person

Salary : $17 - $17