Demo

Shelter Support

NeighborImpact
Bend, OR Full Time
POSTED ON 11/9/2025 CLOSED ON 12/27/2025

What are the responsibilities and job description for the Shelter Support position at NeighborImpact?

Description:


Are you passionate about making a difference in the lives of others? In the Shelter Support role, you’ll play a crucial part in maintaining our shelter’s daily operations and ensuring a clean, welcoming environment for our guests. If you’re dedicated, compassionate, and ready to make an impact, we want to hear from you!

Location: Bend

Compensation: $21.25/hour (plus $0.50/hour for bilingual Spanish)

Hours: Full-time 40 hours/week. Weekend work required.

Benefits: 100% premium paid Medical, Dental, Vision and Life Insurance, Agency paid Retirement plan (up to 6 % once eligible), almost 2 weeks of paid vacation accrued within first year, plus 14 paid Holidays annually and a separate sick leave accrual, Employee Assistance Program

Deadline: Position remains open until filled

NeighborImpact Shelter Services Overview

The mission of Shelter Services at NeighborImpact is to provide a safe, non-congregate space for houseless Central Oregonians to shelter. We value the respect and dignity of all. We aim to create a space that is physically and emotionally safe for all, regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation.

Overview of Key Duties and Responsibilities:

The Shelter Support role will assist in carrying out day-to-day shelter operations and providing back up staffing when needed. This position is responsible for daily cleaning of facilities and guest rooms as assigned. The Shelter Support works with program guests in a compassionate and professional manner to include supportive interaction with guests, volunteers, partner agencies and team members, and performs all work duties as required.

The weekly schedule for this position will include weekends. This is an onsite, in-person position.

Requirements:


Required

  • Passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and houselessness required
  • Frequent kneeling, stooping, bending, lifting, and reaching will be required. This position is rated as active and occasionally requires the individual to lift 50 pounds
  • Weekend work required
  • Required prior to date of hire and throughout employment:
  • Valid driver’s license
  • Proof of current auto insurance
  • Access to reliable transportation required
  • Satisfactory criminal background check required

Preferred

  • Experience working in a shelter or houseless community preferred
  • One year of experience in cleaning, janitorial, or customer service preferred
  • English/Spanish bilingual preferred
  • General knowledge of substance abuse and mental illness, and Trauma Informed Care preferred

Salary : $21

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