What are the responsibilities and job description for the Jackson Cash Advance and Title Loans position at Neighborhood?
Overview
Jackson Title Loans and Cash Advance is seeking dedicated, career-minded individuals to join our team. This role involves engaging directly with customers, processing loans, handling collections, and providing exceptional service throughout the entire loan cycle. The position offers an opportunity to work in a dynamic environment within the consumer finance industry, contributing to customer satisfaction and operational efficiency.
Duties
- Manage loan applications and approvals efficiently and accurately
- Build and maintain strong relationships with customers through professional communication
- Contact customers to collect past-due loans in a respectful and compliant manner
- Handle cash transactions and perform general office tasks to support daily operations
- Deliver full-cycle customer service, guiding clients through the loan process from application to repayment
- Ensure compliance with company policies and industry regulations during all interactions
Skills
- Strong customer service and communication skills to effectively engage with clients
- Cash handling or collections experience is preferred but not required
- Dependability and self-motivation to work independently and manage responsibilities effectively
- Excellent time management skills with attention to detail for accurate processing
- Reliable transportation and a valid driver’s license are necessary for this role
- Experience in banking, retail, or rent-to-own industries is a plus but not mandatory
This position offers an opportunity for individuals interested in a stable career within consumer finance, with benefits including health coverage, paid time off, and performance bonuses. If you enjoy working with people and are committed to providing outstanding service, we encourage you to apply today!
Pay: From $15.50 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have dependable transportation?
License/Certification:
- unnexpired driver's license? (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $16