Administative Assistant

Job description

Organizational Overview

Founded in 2015, Neighborhood Wellness is a grassroots organization that works with the community of Del Paso Heights and surrounding Sacramento neighborhoods to navigate and disrupt intergenerational trauma and poverty. Built on a foundation of trust and understanding, our team addresses chronic toxic stress, legacies of incarceration, poverty, violence, drug addiction, and low educational attainment to improve lives and build resilience. Our programs and services focus on addressing the root cause of our disparities and finding pathways to improve and grow.

Take Space is a School-Based Health Center and support system for Grant High School students. Through this program, students are supported with safe environments to help them re-engage, and address their trauma and mental health. We provide behavioral health support through healing circles on campus and one–on-one counseling. In addition, we offer a physical health center and a pantry of essentials so that these needs are not obstacles to learning. Our goal is to help build healthy, resilient students and minimize learning loss by providing the support and items that would otherwise lead them to missing school.

Job Summary

The Administrative Assistant position is the first point of contact for students, families and Pacers Take Space visitors. The Administrative Assistant interfaces with clients to perform all functions related to the arrival of clients including advising on appointment schedule status, the collection and updating of demographic/insurance information, the verification of eligibility, case management and the complete and accurate taking of messages for provider staff/office staff. The Administrative Assistant is the custodian of client confidential charts and has the responsibility of preparing, maintaining, filing, protecting, retrieving and archiving as needed. The Administrative Assistant also performs a variety of other clerical duties including data input, filing, and other office-related duties. 

Essential Duties And Responsibilities

• Welcome students by greeting and helping them, confirming google calendar appointments, directing to services
• Answers the phones, emails, and referral inquiries.
• Assist students to complete initial paperwork and registration form, surveys etc.
• Communicate with parents on services offered and completing consent forms
• Assist with data collection, data entry and client/program record keeping as needed
• Keep inventory of Essentials Pantry and office supplies
• Provide administrative support to staff, such as daily calendar, schedule meetings, preparing business correspondence, other administrative duties such as photocopying, filing, and maintaining the office organized and professional in appearance
• Assist in meeting planning and logistics e.g. communications with partners, scheduling, agenda
• Practice confidentiality and privacy protocols in accordance with HIPAA requirements
• Other duties as required

Qualifications

• At least 2 years of administrative experience or the equivalent of education and experience.
• Must possess a good working knowledge of GSuite and Microsoft Office applications, including: Word, Excel, Outlook and PowerPoint.
• Takes initiative, self-motivated, growth-oriented, 
• Flexible, comfortable with ambiguity, fast learner
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Ability to maintain confidentiality

Preferred

• Bachelor's Degree or Associates of Arts Degree from an accredited University / College in public health, psychology, social work, human or social services or related field or equivalent work experience
• Knowledge of juvenile justice and experience with in/at risk youth population
• Familiarity with HIPAA regulations, State, Federal, and accreditation standards preferred.
• Bilingual- The ability to speak and read Spanish in addition to English.
• Residents from 95838 or 95815 neighborhoods.

Conditions of Continued Employment

• Background Check
• Must complete online mandated trainings