Medical Assistant Psych

Description

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.

At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Job Summary:

The Medical Assistant provides general front and back-office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate, and charts/paperwork are filed correctly. Maintains medical records.

Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

• Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures.

• May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.

• May administer and record injections and TB testing under the supervision and order of the physician.

• Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.

• Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.

• Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.

• Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees.

• Performs other related duties as assigned.

Qualifications

JOB QUALIFICATIONS

EDUCATION
Required

• High School Diploma or GED or equivalent experience

EXPERIENCE
Required

• Graduation from an MA Program or 1 year of healthcare experience in the medical office setting

CERTIFICATIONS/LICENSURE/ETC.
Preferred -

• Certified Or Registered Medical Assistant (CMA) Successfully pass a medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute. NOAH will reimburse cost of the successful completion of the exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and may be terminated.

Required- Upon Hire

• Basic Life Support (BLS)

• Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance card (NOAH clinical sites and Pediatric Behavioral Health sites ONLY

* It is expected that all certifications, licenses, etc. are renewed by the expiration date to remain compliant.