What are the responsibilities and job description for the Behavioral Health Supervisor LMFT position at NEIGHBORHOOD OUTREACH ACCESS TO HEALTH?
** LMFT LICENSE REQUIRED AND AZBBHE CLINICAL SUPERVISION REGISTRY REQUIRED OR WILLING TO OBTAIN BY YOUR START DATE **
Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.
At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.
Job Summary:
The Behavioral Health Clinical Supervisor provides clinical oversight, supervision, and leadership to associate‑licensed and unlicensed behavioral health staff. This role ensures compliance with state and payer regulations, high‑quality clinical care, staff development, and accurate documentation to support medical necessity and billing requirements. The Clinical Supervisor serves as a key clinical resource for the clinic, working collaboratively with Quality and Compliance team, department and clinic leadership, and the multidisciplinary care teams.
Duties and Responsibilities:
Clinical Supervision & Oversight
- Provide documented clinical supervision to associate‑licensed and unlicensed staff in accordance with DHS, AHCCCS, and ABBHE requirements.
- Deliver ongoing clinical monitoring, guidance, recommendations, training, and corrective feedback.
- Review, approve, and sign off on all required clinical documentation, including assessments and treatment plans.
Documentation & Quality Assurance
- Perform quality review of clinical documentation at the time of clinical sign‑off.
- Monitor medical necessity documentation and provide feedback and corrective education as needed.
- Complete clinical review and sign‑off on all DCS and APS reports, in collaboration with the Quality and Compliance team.
- Participate in documentation audits, staff growth planning, and quality improvement initiatives.
Staff Development & Training
- Provide clinical growth opportunities and support for ongoing staff development.
- Support and monitor initial training, retraining, and remediation plans.
- Conduct clinical observations including but not limited to Child and Family Teams (CFTs) and for licensure requirements.
- Serve as a clinical mentor and resource for evidence‑based practices and ethical decision‑making.
Clinical & Operational Support
- Remain available throughout the clinic day to provide real‑time clinical consultation and oversight.
- Complete SMI (Serious Mental illness) evaluations as assigned.
- Support clinic and provider transfer requests, ensuring continuity and appropriateness of care.
- Cover assigned Care Team inboxes when staff are out to ensure timely clinical and administrative follow‑up.
Collaboration & Administration
- Work closely with all BH service lines, Quality and Compliance team, clinic leadership, and the multidisciplinary teams within the clinic
- Participate in interdisciplinary meetings, case reviews, and leadership initiatives.
Qualifications:
Required Skills/Knowledge/Abilities:
- Strong clinical judgment and ethical decision‑making
- Excellent written and verbal communication
- Ability to train, coach, and support diverse clinical staff
- Detail‑oriented with strong documentation review skills
- Effective time management and organizational abilities
- Collaborative and solution‑focused leadership style
- Ability to adhere to the professional code of ethics.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Active, unrestricted clinical license - LMFT license required
- Active registration on the AZBBHE Clinical Supervision Registry in good standing.
- Minimum of 2 years post‑licensure clinical experience
- 1 years of experience supervising associate‑licensed or unlicensed behavioral health staff preferred
- Strong knowledge of medical necessity, clinical documentation, and behavioral health regulations.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to navigate various departments of the organization’s physical premises.
Other Requirements:
- New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).
- Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.
- Basic Life Support Certification (BLS)