Certified Community Portfolio Manager (Common Interest Development / HOAs)

*Must be certified.

Community Portfolio Manager (Common Interest Development / HOAs)

DUTIES:

Supervise day-to-day operations:

• Manage resident relations, maintenance and repair, security, janitorial services, landscaping, etc.
• Monitor community activities: hear complaints from homeowners, investigate, and resolve issues.
• Respond to letters and log calls from owners.
• Secure estimates, schedule, track, record, and implement all maintenance and repairs.

Perform routine inspections in various local communities and create communication letters to homeowners.

Work directly with the Board:

• Assist & guide the Board of Directors in establishing goals and objectives, policy enforcement, community governing, budget planning/forecasting, and adherence to ethical standards.
• Prepare agenda & board packet for monthly meeting. Attend monthly meetings.

Represents the company in a professional manner at all the times:

• Be an ambassador for the company’s culture and values.

Regularly update job knowledge by participating in educational opportunities.

Hours:

Full-time, 40 hours per week: Position to be performed remotely with periodic site visits (LA & Ventura Counties) and team meetings required.

Pay:

Starting pay for certified managers: $65,000

Skills/Attributes: looking for a candidate…

• … with at least 2 years of industry experience.
• … must have a certification in Community Management.
• … to tactfully communicate questions, ideas, and concerns to others.
• … with the ability to facilitate a meeting with strong leadership abilities and a comfort with public speaking.
• … with a high level of organizational and prioritization skills.
• … that is an exceptional listener, patient communicator & an excellent problem solver. Can you solve a problem with grace?
• … with willingness to build strong long term relationships with homeowners, board members, vendors and colleagues.
• … with strong follow up skills.
• … that is honest, responsible, optimistic and has an enjoyable demeanor.
• … that must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy (including reliable transportation to conduct site visits).
• … to use standard office equipment, including: computer, phone, copier/scanner, etc.

What NCM has to offer:

We offer flexibility and a good working environment. Participation in 401K available. Paid time off and professional development assistance provided. For more information about NCM, please visit www.welcome-ncm.com.

About NCM:

Welcome To The Neighborhood!

At Neighborhood Community Management (also referred to as “NCM”) we value people and experiences. You’ll be an important part of our team.

Our passion at NCM is building community. And at the heart of everything we do are our core values:

Integrity

We believe integrity is everything. The foundation of every relationship is trust. Honesty and strong moral courage creates a healthy foundation. It’s “doing what is right when no one is watching” - CS Lewis. Mistakes will happen, after all we are all human, it’s what you do moving forward that counts!

Teamwork

Our pace and power are found in the unity and collaboration of our “team”. Working as a group provides actions that are effective and efficient.

Relational

We are a service based business communicating daily with board members, homeowners, and vendors. We strive to be fully engaged, centered, grounded, clear, generous, humble and kind in each of those interactions.

Compassion

At NCM, our momentum is fueled by kindness and a willingness to help find solutions.

Thoughtful Communication

Whether it be a phone call, face to face meeting, or email - words matter & spelling does too! We take pride in timely, well-written and well-spoken interactions.

Open-mindedness

We ask all our team members to consider circumstances from both sides without prejudice. And to approach challenges with a willingness to try something new.

Job Type: Full-time

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance
• Retirement plan

Application Question(s):

• Do you hold a CCAM or CMCA certification?

• What interests you about working with Homeowners Associations (HOAs), and how do you think your skills or experiences can contribute to managing and building strong communities?

Work Location: Hybrid remote in Los Angeles & Ventura Counties

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance

Application Question(s):

• Do you hold a CCAM or CMCA certification?

• What interests you about working with Homeowners Associations (HOAs), and how do you think your skills or experiences can contribute to managing and building strong communities?

Work Location: Hybrid remote in Simi Valley, CA 93065

Salary : $65,000