Health Center Coordinator, Ballard High School (1.0FTE)

Purpose

The Health Center Coordinator provides administrative, outreach, service, and partnership coordination support to the School-based Health Center. Administrative functions include patient registration, scheduling, check-in, and other clerical tasks. Outreach and service coordination functions focus on engaging students, families, school administrative staff, and the school community in support of general population health to promote the services of the School-based Health Center. Partnership coordination includes developing and maintaining existing collaboration and partnerships with school staff, administration, and community organizations. This position will work in partnership and joint accountability with other School-based Health Center program team members to achieve Neighborcare Health’s Mission, Guiding Principles and Goals.

Health, Wellness & Retirement Benefits

• Medical, dental & vision insurance
• Paid time off & paid holidays
• Retirement with contribution match
• Life & AD&D, pet insurance
• Employee assistance program, & more!
  
  

Compensation

• The target wage range for this position is $23.21 per hour to $28.45 per hour.
• Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.
• Please note that as a part of the school based health care program this position is on standby during the summer for approximately eight weeks.
  
  

Key Responsibilities

In this position you will:

• Coordinate schedules of all providers in the Health Center, ensuring all students arrive for appointments, are checked in appropriately, and are seen according to their needs and the needs of the providers. Providers may include Medical, Mental Health, Dental, and other clinic professionals.
• Manage inventory of office supplies, including ordering, invoicing, receiving, and stocking supplies. Work in partnership and joint accountability with other Health Center staff to reduce costs and increase efficiencies, frequently evaluating the budget to reduce costs.
• Oversee/perform all day-to-day administrative clinic tasks, including but not limited to answering telephone and email inquiries, greeting Health Center visitors, managing/adjusting clinic flow as needed, and maintaining student health records through electronic health record system(s) and tracking sheet.
• Coordinate and lead targeted outreach activities focused on promoting, integrating, and informing students, families, school staff, and the general school community about the School-based Health Center services.
• Serve as the primary point of contact for referrals and service inquiries from school staff and families for School-based Health Center services.
• Attend school meetings related to identification and coordination of health support services for students.
• Perform other duties as assigned
  
  

Required For This Job

• Ability to effectively perform job duties under high levels of activity, variety of conditions and restraints
• Ability to prioritize and follow through with administrative and service coordination tasks
• Ability to demonstrate excellent verbal communication skills and customer service
• Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision
• Ability to develop successful interpersonal and professional relationships with diverse populations (leaders, clinical, non-clinical staff, SPS staff and/or additional Community Based Organizations)
• Practices confidentiality and privacy protocols in accordance with clinical policies and HIPAA requirements
• Proficient with MS Office Suite and general computer use
  
  

EDUCATION

Required: High School diploma or equivalent

Preferred: Associate’s or Bachelor’s degree or equivalent experience

Years Of Relevant Experience Preferred

• Administrative work experience or experience at a high volume medical office
• Experience in social service outreach
  
  

About Neighborcare Health

Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.

We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.

Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.

Learn more about us here.

Seasonal Masking Policy

As part of Neighborcare Health’s multi-layered strategy to limit the transmission of respiratory illnesses during the season of high respiratory virus transmission (November 1 – April 1), we have implemented the following seasonal masking policies:

• Seasonal Masking in Patient Care Settings
  
  

Face coverings are required to be worn in patient care settings during the season of high respiratory virus transmission, from November 1 – April 1 annually.

• Seasonal Masking in Administrative Spaces
  
  

Neighborcare Health's seasonal masking procedure also requires masking in administrative spaces during flu season (November 1 – April 1), unless you have received a current year’s influenza immunization.