General Manager (Lawn Care)

About Us

Neighbor Lawn Care is a social enterprise business of Neighbor to Neighbor (N2N), a Raleigh-based nonprofit dedicated to creating living-wage jobs in our community. Every account we grow is a job we can sustain. We're early-stage and growing.

The Opportunity

We're looking for a General Manager to take full ownership of the business — driving new customer growth, managing day-to-day operations, and leading our crew. This is a ground-floor leadership role with direct impact. You will be the person who builds this thing.

This is a 50/50 role: half driving growth, half operations and crew management.

What You'll Do

Drive Growth (50%)

• Prospect and close new residential and commercial lawn care accounts through direct outreach, referrals, property manager relationships, and community networking
• Build and manage a sales pipeline; develop territory and account plans to grow the customer base
• Quote services, prepare agreements, and manage the full sales process from first contact to signed contract
• Promote customer retention through regular follow-up — retained customers are as important as new ones
• Identify upsell opportunities and cross-sell with our sister residential and commercial cleaning company

Lead the Operation (50%)

• Serve as the day-to-day point of contact for crew leads and foremen — scheduling, routing, accountability, and quality
• Hire, onboard, and retain crew members
• Conduct site visits to ensure quality meets customer expectations; resolve issues quickly
• Manage job scheduling, work orders, invoicing, and basic reporting
• Be willing and able to perform any crew function when needed — you lead from the front

Who We're Looking For

You are motivated by growth and ownership. You know how to open doors, build relationships, and close business — and you know none of that matters if the operation behind you doesn't deliver.

You bring:

• A track record of driving growth in a service-based environment — new customer acquisition, territory development, or business development
• Experience managing a small team or crew while keeping morale and accountability high
• Strong communication skills — equally comfortable with a homeowner, a property manager, or a crew member
• Self-direction and follow-through; you don't need to be managed, you need to be pointed in the right direction
• Experience with CRM/FSM software
• Background in lawn care, landscaping, pest control, or home services
• Bilingual English/Spanish — strongly preferred
• Experience at a franchise, regional operator, or service company

Salary & Benefits:

• $50,000 base strong commission opportunities. Likely $75,000 total package.
• 401k matching
• Health insurance
• Vision & Dental insurance at discounted rate
• PTO