What are the responsibilities and job description for the Medical Receptionist position at Negrey Eye Associates?
Job Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors within our healthcare facility. The ideal candidate will possess strong administrative skills, excellent communication abilities, patience and a comprehensive understanding of medical office operations. This role involves managing patient interactions, scheduling appointments, handling medical records, and ensuring smooth clinic workflows. The successful candidate will demonstrate professionalism, discretion, and a proactive approach to supporting clinical teams and enhancing patient service experiences.
Duties
- Greet patients and visitors warmly, providing exceptional customer service at the front desk.
- Schedule appointments efficiently using electronic health record (EHR) system.
- Verify patient insurance coverage and process medical billing and collections accurately.
- Maintain and update patient records in compliance with HIPAA regulations and clinic policies.
- Manage incoming phone calls with professional phone etiquette, addressing inquiries and directing calls appropriately.
- Review documentation for accuracy, ensuring completeness of medical records and care plans.
- Support clinical staff by coordinating appointment flow and managing clinic schedules.
- Handle administrative tasks such as filing, data entry, and 10-key typing to ensure efficient office operations.
- Maintain knowledge of health insurance procedures, Medicare requirements, and health information management standards.
Requirements
- Proven experience in a medical office or healthcare setting with familiarity in EMR/EHR systems.
- Excellent communication skills with the ability to provide outstanding patient service both in person and over the phone.
- Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment.
Pay: $17.50 - $22.00 per hour
Expected hours: No less than 20.0 per week
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $18 - $22