What are the responsibilities and job description for the HVAC Service Technician position at Neffsville?
Residential HVAC Service Technician
Location: Lancaster, PA
Department: HVAC Service
Employment Type: Full-Time
Compensation: Earn up to $70 per hour, weekly bonus incentives
Schedule: Friday–Monday | Four 10-hour shifts
Additional Opportunities: Guaranteed hours, overtime, and minimal to no on-call
About Neffsville Heating, Cooling & Plumbing
Neffsville Heating, Cooling & Plumbing is a trusted residential home-services provider serving homeowners throughout the Lancaster area. We are growing and looking for experienced HVAC Service Technicians who take pride in their workmanship, deliver exceptional customer service, and want to build a long-term career with a supportive team.
We invest in our employees through training, development, recognition, and opportunities for advancement. Our technicians receive the tools, resources, and support needed to succeed.
Position Summary
Neffsville Heating, Cooling & Plumbing is seeking experienced Residential HVAC Service Technicians to join our growing Lancaster team.
In this role, you will diagnose, repair, and maintain residential and light commercial heating and cooling systems while providing homeowners with knowledgeable, professional service.
The ideal candidate has strong diagnostic skills, takes ownership of each service call, and is committed to delivering quality workmanship and an exceptional customer experience.
This position offers a Friday–Monday schedule with four 10-hour shifts, guaranteed hours, overtime opportunities, and minimal to no on-call requirements.
What You'll Do
HVAC Service & Repair
- Diagnose, troubleshoot, repair, and maintain residential and light commercial HVAC systems.
- Service heating, ventilation, and air conditioning equipment, including associated thermostats and controls.
- Perform preventive maintenance, system inspections, and equipment evaluations.
- Identify system concerns and recommend appropriate repair or replacement solutions.
- Ensure all work meets applicable safety standards, codes, and company procedures.
- Customer Service & Communication
- Deliver a professional, positive customer experience on every service call.
- Clearly explain system issues, recommended solutions, and completed repairs.
- Communicate effectively with customers, Dispatch, and other team members.
- Accurately document work orders, materials used, service findings, and recommendations.
- Maintain a professional appearance and treat customers' homes with care and respect.
Operational Excellence
- Coordinate with Dispatch to support efficient scheduling and routing.
- Maintain a clean, organized, and fully stocked company service vehicle.
- Properly operate and maintain company-provided tools and equipment.
- Participate in training and professional development opportunities.
- Perform additional duties as assigned.
What We're Looking For
Required Qualifications
- Previous residential HVAC service experience.
- Availability to work Friday through Monday, four 10-hour shifts.
- Strong HVAC diagnostic, troubleshooting, and mechanical skills.
- Knowledge of residential heating and cooling systems, components, and repair techniques.
- Excellent communication and customer service skills.
- Ability to work independently and collaborate with a team.
- Strong work ethic and commitment to quality workmanship.
- Valid driver's license and ability to meet company driving requirements.
- Ability to safely lift, carry, and move HVAC tools, equipment, and materials.
Preferred Qualifications
- Three or more years of residential or light commercial HVAC experience.
- High school diploma or equivalent.
- Technical school education or HVAC-related certifications.
- Experience servicing a variety of residential heating and cooling systems.
Schedule
- This is a full-time position with a dedicated four-day work week.
- Friday–Monday: Four 10-hour shifts.
- Guaranteed hours.
- Overtime opportunities.
- Minimal to no on-call requirements.
- Steady, year-round customer demand.
Compensation & Benefits
- Competitive Earning Opportunities
- Earn up to $70 per hour with incentives.
- Weekly bonus incentives.
- Guaranteed hours and overtime opportunities.
- Company-Provided Tools & Resources
- Fully stocked take-home company truck.
- Gas card and E-ZPass.
- Company-provided cell phone and tablet.
- No need to report to the shop every day.
Benefits & Career Development
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Training and professional development programs.
- License development opportunities.
- Employee rewards and recognition.
- Employee appreciation events.
- Opportunities for career advancement.
Work Environment & Physical Requirements
- Work is performed primarily in residential homes and service environments.
- Ability to stand, walk, bend, kneel, climb, and work in confined spaces, including attics and crawl spaces.
- Ability to safely lift and move HVAC equipment, tools, and materials.
- Ability to work in varying indoor and outdoor temperatures and weather conditions.
- Must follow company safety procedures and applicable HVAC codes.
Join the Neffsville Team!
If you're an experienced Residential HVAC Service Technician looking for strong earning potential, guaranteed hours, a four-day workweek, and a company that invests in your career, we'd love to hear from you.
Bring your HVAC service experience. We'll provide the tools, support, training, and opportunities to help you grow.
Apply today and build your career with Neffsville Heating, Cooling & Plumbing!
This job description is not intended to be an exhaustive list of all responsibilities, qualifications, or working conditions associated with the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.
Neffsville Heating, Cooling & Plumbing is an Equal Opportunity Employer.
Salary : $30 - $45