Associate Director

Role: Client Partner – Insurance Domain

Location: Hartford, CT (Onsite/Hybrid)

Domain: Insurance (Must Have)

Role and responsibilities:

We are seeking an experienced Client Partner (Associate Director) to lead strategic account management and growth initiatives in the Insurance sector.

Key Responsibilities and Qualifications:

• 10-15 years of experience across IT services sales, Business Development, Program Management, Transition Management, Bid Management, Pre-Sales, Solutioning, Consulting, and Marketing.
• Deep understanding of the Insurance domain –– and familiarity with evolving technology needs across underwriting, claims, policy administration, and customer engagement.
• Multimillion-dollar P&L ownership with a continual focus on optimizing account economics and delivering measurable client value (TCO reduction, digital innovation, operational efficiency).
• Proven ability to manage critical multi-year strategic engagements while driving new logo pursuits and business expansion with a strong digital/innovation focus.
• Flexibility to navigate evolving business priorities and adapt strategies for marquee insurance clients.
• Multicultural awareness demonstrated through leadership of global, cross-functional teams in a matrixed organization.
• Self-driven, resilient leader with a strong ability to inspire trust, guide through change, and manage critical customer scenarios.
• Effective communicator, storyteller, and relationship-based seller, capable of articulating value propositions clearly to CXO-level stakeholders.
• Skilled at translating business challenges into actionable, outcome-driven solutions.