What are the responsibilities and job description for the Host/Hostess position at Nectar Old Town Bluffton?
Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Employee Rewards Program
Responsibilities
oWarmly and graciously greet all guests and seat them at tables.
oOpen the front door for guests entering or leaving the restaurant when possible.
oProvide guests with menus and inform them of their servers name upon seating.
oRecord guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
oAssign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
oSpeak with guests to ensure satisfaction with food and service.
oAnswer telephone calls and respond to inquiries or transfer calls.
oMaintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.
oInform guests of establishment specialties and features.
oReceive and record guests' dining reservations.
oInspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
oRelay messages to servers and bussers as needed.
oThank guests as they leave and invite them to return.
oAttend all scheduled employee meetings and offers suggestions for improvement.
oCoordinate with and assist fellow employees to meet guests needs and support the operation of the restaurant.
oFill-in for fellow employees where needed to ensure guest service standards and efficient operations.
oTake and prepare to-go orders.
oOperate cash registers to accept payments for food and beverages.
oAssist with preparing and serving food and beverages.
Requirements
oAble to understand and speak using the predominant language(s) of guests
oAble to work in a standing position for long periods of time (up to 5 hours)
oAble to bend, stoop, reach, carry and lift objects up to 20 lbs. frequently
oAble to maneuver between tables and narrow spaces with ease
oPossess organizational and multi-tasking skills
oAbility to communicate clearly
oExceptional grooming habits
oReliable transportation
oMust be eligible to work in the United States
Salary : $12 - $15