What are the responsibilities and job description for the Program Director-Foster Care position at NECCO?
We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys!
Position Summary:
Necco has an opportunity for a career as Foster Care Program Director. This role will add the most value by using the company Scorecard to drive the profit and growth of the respective program. Through a strong business acumen, sound leadership and effective cascading of strategic initiatives, the Program Director will increase employee productivity and program capacity.
You should be accurately described as:
A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.
The candidate selected will be responsible for the following:
Drive Program Profit and Growth
● Provides supervision, oversight and support for the program and staff
● Responsible for the financial stability and increasing capacity of the program
● Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services
● Assists with the development of business and marketing plans
● Works toward effective and efficient internal processes
● Monitor quality and completion of all administrative and clinical paperwork
● Provides oversight of authorizations of the program and maintains consistent contact with review entities
● Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies
● Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics
● Provides oversight of timely completion of all state and/or local reports.
● Provides oversight of all client records by working with clinical team leaders
● Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate
● Oversees the communication and implementation of the Necco policies and procedures
● Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.
● Oversee the placement and home assignment process as it applies to new staff
Quality Performance and Risk Management
● Ensures that all client contacts are completed as well as related paperwork within the allotted time frames
● Attends and actively participates in mandatory meetings as scheduled
● Ensures client rights as is relevant to job duties
● Ensures all staff under direct/indirect supervision has received orientation and job-related training
● Ensures staff training opportunities for continuous development
● Works with state level leadership and/or performance team regarding the record review process
● Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards
● Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect
● Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures
● Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures
● Reports any critical incidents, allegations, and/or concerns to state director or designee and team
Leadership and Staff Development
● Completes individual performance scorecards and provides clear expectations to those he or she supervises
● Assignment of mentors to those he or she supervises
● Implement, live by, and hold others accountable to Necco Corporate Culture
● Empowers supervisees to fail forward
● Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs.
● Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained
Corporate Citizen
● Practice Ruthless Pragmatism
● Engage in peer-to-peer feedback
● Know and Live the Necco Corporate Culture Principles
● Embody the 3 essential virtues of Humble, Hungry and Smart
● Drive your Individual Performance Scorecard
● Adhere to and contribute to the Necco meeting structure
● Accept additional tasks from self-directed team, as appropriate
● Attend and participate in self-directed team meeting and activities
Position Qualifications
● Master’s Degree preferred in a Human Services field with a minimum of two years of experience (Kentucky, West Virginia, Ohio)
● Master’s Degree required or complete waiver process (Georgia)
● Master’s degree with one year of paid experience or DCS approval through waiver (Indiana)
● Two years of experience in a supervisory or program management role
● Required basic understanding of Medicaid documentation requirements
● Required experience working with high-risk children in a child placing and adoption organization
● Valid driver’s license and 100/300/100 required auto insurance coverage
● Excellent Computer Skills along with the ability to learn new skills and/or programs
● Excellent Written , Oral Communication, and Organizational Skills
● Successful completion of all required criminal background checks
● Travel/Training Willingness
Salary : $60,000 - $65,000