What are the responsibilities and job description for the Medical Receptionist - Casual- Community Cardiology Care position at nebraskamed?
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Medical Receptionist - Casual- Community Cardiology Care Nebraska Medicine is seeking a highly organized and motivated Medical Receptionist to join our Community Cardiology Care team. This role supports multiple areas within the team, with a strong focus on phone support and patient scheduling. As the team works to improve and streamline phone workflows, we are looking for someone who is adaptable, collaborative, and ready to jump in to help support these efforts while providing excellent service to our patients. Schedule: This is a PRN/Casual position with clinic hours Monday through Friday between 7:30 AM - 4:30 PM, depending on location and operational needs. We are primarily seeking someone available Mondays, Tuesdays, and Fridays from 8:00 AM - 4:00 PM, as these are our busiest coverage days. The work location may vary depending on department needs, and additional availability for sick call and PTO coverage is preferred. Primary Location: Clarkson Heart Center at Nebraska Medicine, located in the Clarkson Doctor’s Building South 4239 Farnam Suite 100 Omaha, NE 68131 Other potential locations would be: Clarkson Heart Center at Bellevue Health Center 2510 Bellevue Medical Center Drive Suite 145 Bellevue, NE 68123 Clarkson Heart Center at Think Whole Person Healthcare 7100 West Center Road 3rd Floor Omaha, NE 68106 Nebraska Cardiac Care 339 N 78th St. Omaha, NE 68114 Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine! Duties: Medical Receptionist Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients. Required Qualifications: Medical Receptionist • Minimum of 16 years of age required. • Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required. • Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required. • Demonstrated analytical, prioritization and organizational skills required. • Demonstrated flexibility and dedication to team environment required. • Effective communication skills required. Preferred Qualifications: Medical Receptionist • High school education or equivalent preferred. • One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred. • Nursing Assistant or Medical Assistant preferred. • Knowledge of medical terminology preferred. • Experience with Microsoft Office, specifically Word and Excel preferred. • Depending on the position available, fluency in Spanish preferred. Recruiter Contact Sarah Placzek splaczek@nebraskamed.com Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status. Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics. Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care. Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for. Use this tool to search for jobs with Nebraska Medicine. Opportunities include full-time, part-time and casual positions in patient care, nursing, nursing support, allied health, diagnostics, administration, customer service, facilities, IT and more. If you are seeking Physician Opportunities, please visit NebraskaMed.com/Careers/Physician-opportunities For opportunities in Food and Environmental Services, please visit NebraskaMed.com/Careers/Food-environmental-services The option to create an automated alert of new job postings is available to candidates. You must create/sign in to our external career site by clicking “Sign In” in the top right corner of the page. If you have not created a sign in yet, please follow the directions on the page. A confirmation email will be sent that you must confirm before any job alerts will be sent. Job alerts are sent daily when a new job requisition is posted that meets your job alert criteria.