What are the responsibilities and job description for the Surgery Scheduler - Full Time position at Nebraska Orthopaedic Center?
Job Title: Clinical Scheduler
We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.
Responsibilities:
- Typical Schedule: Monday-Friday 8:00-5pm
We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.
Responsibilities:
- Schedule, coordinate, and reschedule patient appointments, surgeries, and admissions.
- Maintain accurate provider calendars, adjusting days, and schedules as needed. Coordinate surgical cases with hospitals, surgery centers, and assistants.
- Verify insurance requirements and determine appropriate surgery locations.
- Arrange patient education appointments and send new patient information packets.
- Answer incoming calls, screen inquiries, and provide accurate information with a friendly, professional tone.
- Notify patients of surgery dates, appointment details, and pre-op requirements.
- Communicate necessary updates to physicians, clinical staff, and other team members.
- Maintain patient confidentiality and follow all HIPPA guidelines.
- Enter and update patient information within the EMR system.
- Prepare and send diagnostic orders, physical therapy scripts, and referral documents as needed.
- Assist with developing or updating scheduling templates.
- Type and update patient data, diagnostic information, and surgical details in charts.
- Attends required meetings and participate in committees as requested.
- Regular and reliable attendance is an essential function of the job.
The following duties are related to each scheduler “as applicable” based their specific duties and/or physician assignments:
- Attending out-of-town clinics with providers and assisting with patient check-in/check-out.
- Help train the scheduling staff in processes and workflow.
- Serve as a backup for fellow schedulers or reception staff.
- Contact referring offices for notes or records related to upcoming visits.
- Schedule appointments with outside physician offices as required.
- Assist with PA scheduling as needed.
- May contact referring physician offices for notes on upcoming visits.
- Ascertains if pre-certification is needed with patients' insurance company, schedules H & P, if needed.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Qualifications:
- High school diploma or GED.
- One year of work experience, preferably in a medical office setting.
- Scheduling experience in a healthcare setting preferred.
- Experience with surgical scheduling is preferred.
- Basic Knowledge of medical terminology.
Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete’s downtime so they can compete to the best of their ability. For more information go to: www.nebraskaortho.com
EOE
- Schedules can vary depending on department needs.
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
HSA
Free parking
Health insurance
License reimbursement
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Free parking
Health insurance
License reimbursement
Life insurance
Paid time off
Tuition reimbursement
Vision insurance