Demo

IM-FC (Title IV-E Eligibility) Specialist

Nebraska Department of Health and Human Services
Norfolk, NE Full Time
POSTED ON 5/7/2026
AVAILABLE BEFORE 6/4/2026
The work we do matters!

Hiring Agency

Health & Human Services - Agency 25

Location:

Hastings, NE, Health and Human Services, 1955 Military Ave - Fremont, Norfolk, NE, Omaha, NE, York, NE

Hiring Rate

$20.859

Job Posting

JR2026-00025861 IM-FC (Title IV-E Eligibility) Specialist (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

05-12-2026

Job Description

Are you someone who enjoys solving complex problems, working with detailed information, and making an impact behind the scenes?

At DHHS, our mission is to help people live better lives. In Children and Family Services, that shows up in the work we do every day to support children and families across Nebraska.

This position plays an important role in that work by determining eligibility for Title IV-E federal funding and state-funded programs. These decisions directly affect how services are funded for children in foster care, adoption, and guardianship.

In this role, you’ll review case information, apply policy, and make decisions that help ensure services are funded correctly and consistently.

Starting rate: $20.859/hour

"You have the passion; we have the opportunities – let’s make a difference for Nebraskans!"

What You’ll Do

  • Review case information and determine eligibility for Title IV-E and state-funded programs
  • Set up and maintain payment authorizations for foster care, adoption, and guardianship cases
  • Review legal and case documentation to support eligibility decisions
  • Document case activity clearly and accurately
  • Use multiple systems to track and manage case information
  • Work with team members and partners to resolve questions or issues
  • Manage a caseload with a focus on accuracy and timeliness
  • Identify and address issues that could impact eligibility or payments

Why This Work Matters

  • Helps ensure children in out-of-home care have access to the supports they need
  • Supports the funding that keeps child welfare programs running
  • Contributes to consistency and stability for families across Nebraska

What To Expect

  • This is detailed, policy-based work that requires strong attention to detail
  • You’ll be managing multiple cases at different stages at the same time
  • Accuracy matters—this work connects to federal requirements and funding
  • A significant part of the role involves documentation and system navigation
  • You’ll work independently but also collaborate regularly with your team

What We’re Looking For

  • Someone who is detail-oriented and comfortable working with complex information
  • Ability to think through situations and apply policy to real cases
  • Strong organization and time management skills
  • Clear communication, especially in writing
  • Comfort working across systems and learning new processes
  • Ability to work independently and as part of a team

Requirements / Qualifications

Minimum Qualifications: 24 semester hours of post high school education in behavioral sciences, public/business administration, social sciences, education or closely related field OR experience in customer service, determining eligibility for public assistance, examining/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas.

Preferred Qualifications: Experience with eligibility determination, case management, or public assistance programs

Other: Valid Driver's license is required.

Knowledge Skills And Abilities

Ability: Ability to interpret and apply policy or regulations

Strong attention to detail and ability to work with complex information

Skills: Organization and time management skills in a high-volume environment

Clear written communication skills, especially for documentation

Experience working in a Children and Family Services–related role

Knowledge: Experience using DHHS systems (NFOCUS, SharePoint, Monday.com)

Prior experience in child welfare or human services systems

Comfort navigating multiple systems and reconciling information across sources

Ability to identify issues and problem-solve independently

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Salary : $21

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