What are the responsibilities and job description for the Senior Solutions Engineer, Enterprise - Hybrid San Jose / Bay Area, CA, US position at Neat?
Location: Hybrid San Jose, CA, US; Bay Area, CA, US.
The Role
At Neat, a Senior Solutions Engineer (SE) is the trusted technical advisor and product expert supporting our enterprise sales teams. This role sits at the intersection of technology, strategy, and customer engagement—ensuring prospects, customers, and partners fully understand the value, innovation, and long-term vision behind Neat’s portfolio.
Hybrid expectations are three (3) days a week present in the San Jose Neat Experience Center (NEC) or onsite with enterprise customers.
The Senior Solutions Engineer focuses on three (3) core areas:2. Product & Engineering Ambassador: Senior Solutions Engineers serve as the voice of the customer and partners internally—and the voice of the product externally. You will:3. Product Evangelism & Enablement: Senior Solutions Engineers bring the “wow factor” of Neat to life. You will:
Pay Range: $190,000 - $235,000 OTE per year. Actual compensation will be determined based on factors such as the candidate’s relevant experience, skills, and internal equity. This position is eligible for our comprehensive benefits package, including medical, dental, and vision insurance, and an unlimited PTO policy.
Why Join Neat?
At Neat, you’ll be part of a passionate team shaping the future of video collaboration. You’ll have the unique opportunity to represent our brand directly to global audiences and play a key role in how customers experience Neat.
We’re looking for passionate people who work hard and are focused yet like to have fun. The independent thinkers who thrive in a top-notch team of diverse talents. You’ll be contributing to a positive force for progress as the world moves to a new way of working. The workplace is changing, and you can be a part of shaping that future.
Our Company
Neat brings people together with beautifully simple, versatile video devices and experiences. By minimizing the physical and virtual divide, we enable everyone to feel more connected, present and understood, however they prefer to work. We aim to make our technologies so intuitive that terms like "in-office" and "remote" will seem obsolete in five years. Neat's pioneering portfolio addresses the needs of today's workplace and natively supports Microsoft Teams, Zoom, Google Meet, and a range of compelling business apps.
We are an ambitious, accountable, collaborative, responsible, and growing team that fosters an environment where creativity and ingenuity can flourish. We strive to bring out the best in our Neaters and make amazing products and experiences. We are based in Oslo with Neaters working all over the world.
The Role
At Neat, a Senior Solutions Engineer (SE) is the trusted technical advisor and product expert supporting our enterprise sales teams. This role sits at the intersection of technology, strategy, and customer engagement—ensuring prospects, customers, and partners fully understand the value, innovation, and long-term vision behind Neat’s portfolio.
Hybrid expectations are three (3) days a week present in the San Jose Neat Experience Center (NEC) or onsite with enterprise customers.
The Senior Solutions Engineer focuses on three (3) core areas:2. Product & Engineering Ambassador: Senior Solutions Engineers serve as the voice of the customer and partners internally—and the voice of the product externally. You will:3. Product Evangelism & Enablement: Senior Solutions Engineers bring the “wow factor” of Neat to life. You will:
- Sales Collaboration & Technical Leadership: Senior Solutions Engineers partner closely with Enterprise Account Management and Channel teams to drive successful customer outcomes. You will:
- Lead by listening - understand enterprise customer requirements and translate to real-world value.
- Lead product demonstrations, workshops, and proof-of-concept engagements.
- Align with Enterprise Territory Account Managers on technical strategy and competitive positioning.
- Ensure Customers clearly understand Neat’s value proposition, design philosophy, and roadmap.
- Remove technical barriers and instill confidence throughout the buying process.
- Gather, evaluate, and prioritize customer and partner feedback.
- Translate real-world use cases into actionable insights for Product and Engineering.
- Communicate roadmap vision and future-state capabilities clearly and credibly.
- Represent Neat’s innovation strategy in executive and technical conversations.
- Deliver impactful product demos that showcase simplicity, intelligence, and design excellence.
- Enable Sales teams through training and technical coaching.
- Support webinars, events, and marketing initiatives.
- Communicate new product releases and feature updates internally and externally.
- Elevate technical storytelling across the organization.
- Strong professional experience in videoconferencing and commercial AV technologies; OEM experience preferred.
- Broader knowledge of unified communications and collaboration ecosystems (web conferencing, IP telephony, platform integrations).
- Exceptional communication and presentation skills.
- Ability to translate technical concepts into business value.
- Customer-facing experience with enterprise and/or channel partners.
- A collaborative mindset with the ability to thrive in a fast-growing, global environment.
Pay Range: $190,000 - $235,000 OTE per year. Actual compensation will be determined based on factors such as the candidate’s relevant experience, skills, and internal equity. This position is eligible for our comprehensive benefits package, including medical, dental, and vision insurance, and an unlimited PTO policy.
Why Join Neat?
At Neat, you’ll be part of a passionate team shaping the future of video collaboration. You’ll have the unique opportunity to represent our brand directly to global audiences and play a key role in how customers experience Neat.
We’re looking for passionate people who work hard and are focused yet like to have fun. The independent thinkers who thrive in a top-notch team of diverse talents. You’ll be contributing to a positive force for progress as the world moves to a new way of working. The workplace is changing, and you can be a part of shaping that future.
Our Company
Neat brings people together with beautifully simple, versatile video devices and experiences. By minimizing the physical and virtual divide, we enable everyone to feel more connected, present and understood, however they prefer to work. We aim to make our technologies so intuitive that terms like "in-office" and "remote" will seem obsolete in five years. Neat's pioneering portfolio addresses the needs of today's workplace and natively supports Microsoft Teams, Zoom, Google Meet, and a range of compelling business apps.
We are an ambitious, accountable, collaborative, responsible, and growing team that fosters an environment where creativity and ingenuity can flourish. We strive to bring out the best in our Neaters and make amazing products and experiences. We are based in Oslo with Neaters working all over the world.
Salary : $190,000 - $235,000